Chelmsford
Ticket office
Open now
Mon - Fri: | 5:50 AM to 10:00 PM |
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Sat: | 5:50 AM to 10:00 PM |
Sun: | 7:00 AM to 11:00 PM |
Station details
Station Operator: LE | |
Station Code: CHM |
Staffing Level: Full Time | |
CCTV: Yes |
Oyster Pre Pay | No |
Oyster Validator | No |
Smartcard Issued | Yes |
Smartcard Validator | Yes |
Oyster Topup | No |
Prepurchase Collection | Yes |
Smartcard Topup | Yes |
Ticket Machine | Yes |
Ticket Office Note: As part of the station improvement works there is a temporary ticket office open at the West entrance. Please note that this temporary ticket office will close at 2100 hrs each evening. |
Lost Property Contact Available | No |
Website: Go to website |
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Ticket Gate | Yes |
Ticket Gate Comments: Chelmsford station has Secure Station Acreditation |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
Left Luggage Contact Available | No |
Customer Help Points | Yes |
Customer Help Points Note: Help point located on ticket hall concourse. |
Atm Machine | Yes |
Atm Machine Note: Located on concourse |
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Baby Change | Yes |
Bureau De Change | No |
Post Box | Yes |
Seated Area | Yes |
First Class Lounge | No |
Shops | Yes |
Shops Note: Newsagent Flower stall Hairdresser Dry cleaner |
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Showers | No |
Station Buffet | Yes |
Station Buffet Note: Coffee shop Café Vending machines |
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Telephones (Cards & Coins) | Yes |
Toilets | Yes |
Toilets Note: The toilets are located on each platform. The accessible (radar key) toilets are located on the Ground Floor, near the lifts. |
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Tourist Information Office | No |
Trolleys | No |
WebKiosk | No |
WiFi | Yes |
Wifi Note: Find WiFi Hotspots around Chelmsford station |
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Waiting Room | No |
Car parking | Yes |
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 122 Annual Charge: £1638.00 Daily Charge: £0.00 Monthly Charge: £164.00 Off Peak Charge: £7.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £468.00 Weekly Charge: £37.00 |
Car Parking Contact Available | No |
Phone number: Website: Go to website |
Cycle Storage Availability | Yes |
Sheltered: Yes There is a dedicated Cycle Point, with free cycle parking, plus secure cycle parking and premium cycle parking. This is in Park Road, opposite the station. |
Cycle Storage CCTV | Yes |
Taxi Rank | Yes |
Taxi Rank Note: There is a taxi rank outside the station. |
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Car Hire | No |
Airport | No |
Metro | No |
Bus Service | Yes |
Bus Service Note: 'First' operates a network of frequent local bus routes around Chelmsford and to nearby towns. For route maps and timetables: www.firstgroup.com/ukbus Buy a Chelmsford PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the town. For details: www.plusbus.info Bus stops are located outside the station on Duke Street. |
Accessible Booking Office Counter | Yes |
Accessible Public Telephones | No |
Accessible Toilets | Yes |
Induction Loop | Yes |
Wheelchairs Available | Yes |
Ramp For Train Access | Yes |
Step Free Access | Yes |
Step Free Access Note: This station has step free access to both platforms via lifts. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the customer information office on relevant platform. |
Accessible Taxis | No |
Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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Accessible Ticket Machines | Yes |
Impaired Mobility Set Down | No |
Staff Help Available | Yes |
Mon - Fri: 5:50 AM to 10:00 PM Sat: 5:50 AM to 10:00 PM Sun: 7:00 AM to 11:00 PM |
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Staff Help Available Note: Assistance is provided by station staff during the hours of train service operation. Booking is recommended. |
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Assisted Travel: As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |
Live departures and arrivals for Chelmsford
Due | Destination | Platform | Expected | Train Length | further details |
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07:55 | London Liverpool Street Platform | On time | See details on departure to London Liverpool Street | ||
08:04 | London Liverpool Street Platform | On time | See details on departure to London Liverpool Street | ||
08:27 | London Liverpool Street Platform | On time | See details on departure to London Liverpool Street | ||
08:43 | Ipswich Platform | On time | See details on departure to Ipswich | ||
08:59 | London Liverpool Street Platform | On time | See details on departure to London Liverpool Street | ||
09:14 | Colchester Platform | On time | See details on departure to Colchester | ||
09:31 | London Liverpool Street Platform | On time | See details on departure to London Liverpool Street | ||
09:43 | Ipswich Platform | On time | See details on departure to Ipswich |
Due | Destination | Platform | Expected | Train Length | further details |
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07:55 | Colchester Platform | On time | See details on departure to Colchester | ||
08:03 | Harwich International Platform | On time | See details on departure to Harwich International | ||
08:27 | Colchester Platform | On time | See details on departure to Colchester | ||
08:43 | London Liverpool Street Platform | On time | See details on departure to London Liverpool Street | ||
08:58 | Ipswich Platform | On time | See details on departure to Ipswich | ||
09:14 | London Liverpool Street Platform | On time | See details on departure to London Liverpool Street | ||
09:31 | Colchester Platform | On time | See details on departure to Colchester | ||
09:43 | London Liverpool Street Platform | On time | See details on departure to London Liverpool Street |