|Station Operator: GW|
|Station Code: CAU|
|Staffing Level: unstaffed|
|Oyster Pre Pay||No|
|Lost Property Contact Available||Yes|
Website: Go to website
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
|Bureau De Change||No|
|First Class Lounge||No|
|Tourist Information Office||No|
Connect to "GWR Free Station WiFi"
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||No|
Air Port Link, Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport. Changes at Hayes for the Heathrow connect service.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||No|
Step Free Access Note:
Step Free Category B2 station - step free access to platform but only via steep ramp.
Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
Accessible Taxis Note:
Accessible taxis are not available
|Accessible Ticket Machines||No|
|Impaired Mobility Set Down||Yes|
Impaired Mobility Set Down Note:
Set- Down / Pick up Points are available at the station entrance.
|Staff Help Available||No|
|Mon - Fri: Unavailable
Staff Help Available Note:
Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.