Cardiff Central
Ticket office
Closed now
Station details
| Station Operator: AW |
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| Station Code: CDF |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Ticket Office Note: At the Penarth Road entrance and on the concourse. |
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| Lost Property Contact Available | Yes |
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Phone number:
03333 211 202 Website: Go to website |
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| Ticket Gate | Yes |
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Ticket Gate Comments: Accessible gate available at each set of ticket gates |
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DepartureScreens, Announcements, ArrivalScreens, |
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Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
| Atm Machine | Yes |
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Atm Machine Note: Located outside main entrance |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | Yes |
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Post Box Note: At the Penarth Road entrance and also in the main concourse. |
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| Seated Area | Yes |
| First Class Lounge | Yes |
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First Class Lounge Note:
Located
Platform 1
Tickets Accepted
All First Class
Facilities
A comfortable modern lounge, screens with updated train information
Refreshments
Complimentary refreshments and a dedicated customer host ready to serve you.
Wi-Fi Available
Showers None
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| Shops | Yes |
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Shops Note: News agent Convenience store |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Cold drinks vending machine Hot drinks vending machine Food vending machine Food outlet (Seating available) Food outlet (Seating unavailable) |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on Platforms 1 to 8. The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours. |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
| Waiting Room | No |
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Waiting Room Note: On platforms 1/2, 3/4, 6/7 and 8 |
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| Car parking | Yes |
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Name: Penarth Road Operator: National Car Parks Ltd Spaces: 248 Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: 03450 507 080 Website: Go to website Note: Visit www.ncp.co.uk for parking prices. |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: Taxi rank is on the right as you exit the main station entrance |
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| Car Hire | No |
| Airport | Yes |
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Airport Note: The T9 Airport Express coach service departs from the bus stop at the rear of the railway station. The full timetable can be found http://www.trawscymru.info/t9/. The journey time is 40 minutes.
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| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: There is currently no central bus station. Bus services depart and arrive at stops around the city centre. Click on the link to see a list of routes and timetables Buy a Cardiff PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: There are four payphones in the concourse and one each on platforms 1/2, 3/4 and 6/7. |
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| Accessible Toilets | Yes |
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Accessible Toilets Note: The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours. |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Category A. Step free access is available to Platforms 0 to 8.
For full station facilities as stated in the Accessible
Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Staff Help Available | Yes |
| Mon - Fri: 4:00 AM to 1:00 AM Sat: 4:00 AM to 12:30 AM Sun: 7:00 AM to 12:30 AM |
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Staff Help Available Note: 0400 - 0100 Mon-Fri 0400 - 0030 Sat 0700 - 0030 Sun |
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Assisted Travel: The meeting point for customers who require assistance is at the Customer Service desk located in the main booking hall at the front of the station. |
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