Bilbrook
Ticket office
Closed now
Station details
| Station Operator: WM | |
| Station Code: BBK |
| Staffing Level: unstaffed | |
| CCTV: No |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Ticket Office Note: Please purchase a Permit to Travel from the machine before travelling. This is located at the top of the ramp to Platform 2. |
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| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | No |
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DepartureScreens, Announcements, |
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Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. |
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| Left Luggage Contact Available | No |
| Customer Help Points | Yes |
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Customer Help Points Note: On both platforms |
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| Atm Machine | No |
| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
| Showers | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | No |
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Toilets Note: N/A |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: Find WiFi Hotspots around Bilbrook station |
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| Waiting Room | Yes |
| Car parking | No |
| Cycle Storage Availability | No |
| Cycle Storage CCTV | No |
| Taxi Rank | No |
| Car Hire | No |
| Airport | No |
| Metro | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| Accessible Toilets | No |
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Accessible Toilets Note: N/A |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Step free access to both platforms via ramp. Birmingham bound platform is 30m long, Shrewsbury bound platform is 50m long. Step free route between platforms is 125m. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are not available |
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| Accessible Ticket Machines | No |
| Impaired Mobility Set Down | No |
| Staff Help Available | No |
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Staff Help Available Note: This station is unstaffed; All of our trains have ramps on board that our conductors are trained to use. We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish). Please contact West Midlands Railway Passenger Assist team on 0800 0248998 |
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Assisted Travel: This station is unstaffed; We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish). |
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Live departures and arrivals for Bilbrook
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 21:25 | Shrewsbury Platform 2 | 2 | On time | coaches | See details on departure to Shrewsbury |
| 21:29 | Birmingham New Street Platform 1 | 1 | On time | coaches | See details on departure to Birmingham New Street |
| 22:29 | Birmingham New Street Platform 1 | 1 | On time | coaches | See details on departure to Birmingham New Street |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 21:25 | Birmingham New Street Platform 2 | 2 | On time | coaches | See details on departure to Birmingham New Street |
| 21:29 | Shrewsbury Platform 1 | 1 | On time | coaches | See details on departure to Shrewsbury |
| 22:29 | Shrewsbury Platform 1 | 1 | On time | coaches | See details on departure to Shrewsbury |