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Last updated: 17:25

Berwick-upon-Tweed

Address

Berwick-upon-Tweed station
Railway Street
Berwick-upon-Tweed
TD15 1NF

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Ticket office

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Station details

Station Operator: GR
Station Code: BWK

Staffing Level: partTime
CCTV: Yes

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	No

Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Penalty Fares: Applicable Operators: TransPennine Express
Ticket Office Note: Outside the travel centre entrance.

Lost Property Contact Available	No
Phone number: 01302 362175 Website: Go to website
Ticket Gate	No

Customer Services: We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

Left Luggage Contact Available	No
Customer Help Points	No

Atm Machine	Yes
Baby Change	Yes
Bureau De Change	No
Post Box	No
Seated Area	Yes
First Class Lounge	Yes
First Class Lounge Note: Located Platform 2 Assistance Dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway Lounges Tickets Accepted Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company) Any First Class Anytime ticket valid for travel on the London North Eastern Railway route Any London North Eastern Railway First Class packages First Advance (routed LNER/ LNER & connections London North Eastern Railway First Class Reader Offer (routed LNER/LNER & Connections) London North Eastern Railway First Class Flat Fare (routed LNER/LNER & Connections) London North Eastern Railway Rewards First Class Leisure Single (routed LNER/LNER & Connections) London North Eastern Railway Self Print First Class Upgrade voucher (routed LNER/LNER & Connections) Inclusive Tour Tickets (Superbreaks etc.) Weekend First Restricted tickets All First Class tickets valid only on other train operators, including Caledonian Sleepers Facilities Unisex Toilet, newspapers Refreshments Complimentary: tea/coffee/hot chocolate/water/ biscuits Wi-Fi Yes Showers No

Shops	No
Showers	No
Station Buffet	Yes
Telephones (Cards & Coins)	No
Toilets	Yes
Toilets Note: The toilets are located in the Main Entrance Hall and on both platforms. The National key toilets are located in the Waiting Room at the station entrance and inside the First Class Lounge. The toilets in the Waiting Room are operated by a RADAR key; a RADAR key is available from the Ticket Office upon request.
Tourist Information Office	No
Trolleys	Yes
WebKiosk	No
WiFi	No
Wifi Note: Find WiFi Hotspots around Berwick-upon-Tweed station
Waiting Room	No
Waiting Room Note: This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms

Car parking	Yes
Name: Council Car Park Operator: Northumberland County Council Spaces: 124 Notes: Max length of stay is 72 hours Annual Charge: N/A Daily Charge: £3.50 Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A

Car Parking Contact Available	No
Phone number: Website: Go to website Note: For a map of how to get to the car park, please click here.

Cycle Storage Availability

Sheltered: No
Spaces: 8
Type: Stands
Location:

Within car park

Cycle Storage CCTV	Yes

Taxi Rank	Yes
Taxi Rank Note: Berwick is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators are A1 Cabs 01289 308524, Fifes 01289 307188 or Berwick 01289 307771
Car Hire	No
Airport	No

Metro	No
Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessible Booking Office Counter	Yes
Accessible Booking Office Counter Note: Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window.
Accessible Public Telephones	No
Accessible Toilets	Yes
Accessible Toilets Note: The National key toilets are located in the Waiting Room at the station entrance and inside the First Class Lounge. The toilets in the Waiting Room are operated by a radar key; a radar key is available from the Ticket Office upon request.
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: This station has step free access to all platforms. This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955 Lift available from station forecourt to platforms 1 & 2. RNIB Map for all located just to the left of the station entry doors.

Accessible Taxis	No
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	Yes
Staff Help Available	Yes
Mon - Fri: 6:00 AM to 10:45 PM Sat: 6:00 AM to 10:45 PM Sun: 9:00 AM to 10:45 PM

Departures

Arrivals

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