Basingstoke
Ticket office
Open now
| Mon - Fri: | 6:00 AM to 9:30 PM |
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| Sat: | 6:00 AM to 9:30 PM |
| Sun: | 7:00 AM to 9:30 PM |
Station details
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AlertsShow detailsHide details
The lift is currently out of order on platform 1 to the subway until further notice at Basingstoke station
General information
| Station Operator: SW | |
| Station Code: BSK |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| True | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: Great Western Railway |
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Ticket Office Note: In the booking hall. |
Passenger services
| False> | Lost Property Contact Available |
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Website: Go to website |
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| True | Ticket Gate |
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Customer Services: Please contact our Customer Service Centre on 0345 6000 650 |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: Customer Help points are located on every platform |
Station facilities
| True> | Atm Machine |
| True | Baby Change |
| False | Bureau De Change |
| True | Post Box |
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Post Box Note: Outside station |
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| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
| False | Showers |
| True | Station Buffet |
| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: The toilets are located on all the platforms. The National key toilets are located on Platform 1, Platforms 2/3 and Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk. |
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| False | Tourist Information Office |
| True | Trolleys |
| False | WebKiosk |
| False | WiFi |
| True | Waiting Room |
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Waiting Room Note: yes |
Car parking
| true | Car parking |
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Name: Bunion Place and North Yard Operator: Spaces: 1339 Annual Charge: £1389.00 Daily Charge: £9.80 Monthly Charge: £136.90 Off Peak Charge: £5.50 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £410.70 Weekly Charge: £49.00 |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website Note: Prices valid from 28th July 2019 Weekend Tickets available after 1200 Friday £9.40 Bunion Place and North Yard - Off Peak from 1300 Monday to Friday 18 Electric Vehicle Charging Points will be available from Monday 28 July. |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes Car park and platform 4 |
| True | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: Outside Station Entrance |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| True | National Key Toilets |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Lifts to all platforms from main entrance. Rear entrance with level access to Platforms 4 and 5 (and to other platforms via lifts) is open in the week day peak times. Alternative step-free route from this side is via street, including missing dropped kerbs and sections of route without a pavement |
| False | Accessible Taxis |
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| True | Accessible Ticket Machines |
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Accessible Ticket Machines Note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
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| False | Impaired Mobility Set Down |
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Live departures and arrivals for Basingstoke
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 09:49 | Weymouth Platform 2 | 2 | 09:57 8 mins late | See details on departure to Weymouth | |
| 09:54 | London Waterloo Platform 1 | 1 | On time | See details on departure to London Waterloo | |
| 09:57 | London Waterloo Platform 3 | 3 | On time | See details on departure to London Waterloo | |
| 10:00 | Portsmouth Harbour Platform 2 | 2 | 10:07 7 mins late | See details on departure to Portsmouth Harbour | |
| 10:07 | Exeter St Davids/Bristol Temple Meads Platform 2 | 2 | 10:13 6 mins late | See details on departure to Exeter St Davids/Bristol Temple Meads | |
| 10:07 | Reading Platform 5 | 5 | On time | See details on departure to Reading | |
| 10:12 | Bournemouth Platform 2 | 2 | On time | See details on departure to Bournemouth | |
| 10:17 | London Waterloo Platform 3 | 3 | On time | See details on departure to London Waterloo | |
| 10:19 | Newcastle via Doncaster Platform 4 | 4 | On time | See details on departure to Newcastle via Doncaster | |
| 10:24 | London Waterloo Platform 1 | 1 | On time | See details on departure to London Waterloo |
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 09:47 | London Waterloo Platform 2 | 2 | 09:56 9 mins late | See details on departure to London Waterloo | |
| 09:55 | Exeter St Davids Platform 3 | 3 | On time | See details on departure to Exeter St Davids | |
| 09:58 | London Waterloo Platform 1 | 1 | 10:04 6 mins late | See details on departure to London Waterloo | |
| 09:59 | London Waterloo Platform 2 | 2 | 10:06 7 mins late | See details on departure to London Waterloo | |
| 10:04 | Reading Platform 5 | 5 | On time | See details on departure to Reading | |
| 10:05 | London Waterloo Platform 2 | 2 | 10:12 7 mins late | See details on departure to London Waterloo | |
| 10:09 | Nottingham Platform 2 | 2 | On time | See details on departure to Nottingham | |
| 10:15 | Portsmouth Harbour Platform 3 | 3 | On time | See details on departure to Portsmouth Harbour | |
| 10:18 | Southampton Central Platform 4 | 4 | On time | See details on departure to Southampton Central | |
| 10:28 | Gillingham (Dorset) Platform 3 | 3 | On time | See details on departure to Gillingham (Dorset) |