|Station Operator: AW|
|Station Code: BNG|
|Staffing Level: partTime|
|Oyster Pre Pay||No|
|Lost Property Contact Available||Yes|
03333 211 202
Website: Go to website
DepartureScreens, Announcements, ArrivalScreens,
Contact our Customer Relations team directly via the Transport for Wales Website.
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
Customer Help Points Note:
Electronic system available when station is unstaffed.
|Bureau De Change||No|
Post Box Note:
Located at bottom of footbridge steps on platform 1.
|First Class Lounge||No|
Station Buffet Note:
Located on platform 1
|Telephones (Cards & Coins)||Yes|
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
|Tourist Information Office||No|
Waiting Room Note:
Located on platform 1.
Name: South Car Park
Operator: National Car Parks Ltd
Annual Charge: N/A
Daily Charge: £4.50
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
|Car Parking Contact Available||No|
Phone number: 0345 050 70 80
Website: Go to website
Season tickets available by contacting NCP.
|Cycle Storage Availability||Yes|
Platform 1 behind the platform office (sheltered)
Platform 2 to the rear of the car park (unsheltered).
|Cycle Storage CCTV||No|
Bus Service Note:
Buses to many locations including the main bus station leave from outside the booking hall.
|Accessible Booking Office Counter||Yes|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
Both platforms are accessible with a footbridge and lifts connecting platform 1 (to Chester) and platform 2 (to Holyhead). Step-free access is also available separately via a ramp from the north car park to Platform 1, and walkway from the south car park to Platform 2.
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Ticket machines are located outside the ticket office and on Platform 2.
|Impaired Mobility Set Down||Yes|
|Staff Help Available||Yes|
|Mon: 5:35 AM to 10:45 PM
Tue: 5:35 AM to 10:45 PM
Wed: 5:35 AM to 10:45 PM
Thu: 5:35 AM to 10:45 PM
Fri: 5:35 AM to 10:45 PM
Sat: 5:35 AM to 10:45 PM
Sun: 9:00 AM to 11:00 PM
Staff Help Available Note:
Monday to Saturday 05:35 to 22:45
Sunday 09:00 to 23:00