Allens West
Ticket office
Closed now
Station details
| Station Operator: NT | |
| Station Code: ALW |
| Staffing Level: unstaffed | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | No |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Northern |
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| Lost Property Contact Available | No |
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Phone number:
08002006060 Website: Go to website |
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| Ticket Gate | No |
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DepartureScreens, Announcements, |
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Customer Services: 08002006060 |
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| Left Luggage Contact Available | No |
| Customer Help Points | Yes |
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Customer Help Points Note: Platform 1 |
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| Atm Machine | No |
| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
| Showers | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | No |
| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: Find WiFi Hotspots around Allens West station |
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| Waiting Room | No |
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Waiting Room Note: There are no waiting rooms provided at the station. Shelters are provided on both platforms. |
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| Car parking | No |
| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
| Taxi Rank | No |
| Car Hire | No |
| Airport | No |
| Metro | No |
| Bus Service | Yes |
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Bus Service Note:
Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Category B Station, please note there are no tactile pavings at this station Station is unstaffed. However no access problems for disabled or wheelchair users. Access to the platforms is via Durham Lane and a level crossing, which is step free. Step free access from car park to station entrance. |
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| Accessible Taxis | No |
| Accessible Ticket Machines | No |
| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: Step free access from car park to station entrance |
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| Staff Help Available | No |
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Assisted Travel: Unstaffed station. If you need help getting on or off the train please ask the Train Conductor. |
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Live departures and arrivals for Allens West
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 15:39 | Bishop Auckland Platform | On time | coaches | See details on departure to Bishop Auckland | |
| 16:08 | Saltburn Platform | On time | coaches | See details on departure to Saltburn | |
| 16:39 | Bishop Auckland Platform | On time | coaches | See details on departure to Bishop Auckland | |
| 17:08 | Saltburn Platform | On time | coaches | See details on departure to Saltburn |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 15:38 | Saltburn Platform | On time | coaches | See details on departure to Saltburn | |
| 16:08 | Bishop Auckland Platform | On time | coaches | See details on departure to Bishop Auckland | |
| 16:38 | Saltburn Platform | On time | coaches | See details on departure to Saltburn | |
| 17:08 | Bishop Auckland Platform | On time | coaches | See details on departure to Bishop Auckland |