Yarm

Address

Yarm station
Green Lane
Yarm
TS15 9EH

Station details

Alerts

From Sunday 02 February 2020 Penalty Fares will apply at this station.

If you wish to take a cycle on ANY TransPennine Express services you MUST make a cycle reservation BEFORE you travel. These can be made up to 15 minutes before the departure time.

How to book a bike space:

WhatsApp: 07812 223 336

Twitter: @TPEAssist

Phone: Call 0345 600 1671 (Option 3)

Online/App: Reserve your bike when you buy your ticket at tpexpress.co.uk or on our app. Search TPExpress in the app/play store.

Booking Office: Cycle reservations can be requested at any booking office.

General information

Station Operator: TP
Station Code: YRM
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: TransPennine Express

Passenger services

Lost Property Contact Available: No
Phone number: 361 600 1671
Website: Go to website
Ticket Gate: No
Customer Services:

To speak to a member of our team, please call: 0345 600 1671.

Customer Help Points: Yes
Customer Help Points Note:

A Help Point is available on the platform to contact a member of our team in an emergency or for information. When using the Help Point our CCTV will be monitoring your position for the duration of the call. 

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Toilets Note:

There are no toilet facilities available at this station.

Waiting Room: No
Waiting Room Note:

There is no waiting room, however waiting shelters are available on the platforms which are available 24 hours a day.

Car parking

Car parking: Yes
Name: Station Car Park
Operator: Local Council
Spaces: 47
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 10
Type: Lockers
Location:

Car park

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Replacement bus services will depart from the station car park.

Taxi Rank: Yes
Taxi Rank Note:

The nearest taxi service is based in Yarm and is available by calling 01642 64 64 64.

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Accessible Toilets Note:

There are no toilet facilities available at this station.

Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This station is category A. Ramped access is provided from the station entrance to all platforms. This station is unstaffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: No
Assisted Travel:

This station is unstaffed. Assistance to board and alight the train can be provided by the Conductor. The Conductor is usually positioned at the rear of the train. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train by making yourself known to the Conductor when your train arrives, or by using a help point.

Customers requiring assistance to navigate through the station are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.

The information in this document was generated 26/06/2022 11:06:51