Station Road / Norton Lane
Ticket buying & collection
A Permit to Travel machine is available for use when the Ticket Office is closed.
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
Tyseley (TYS) Station Ontime 0121 742 2211 Bee Line 0121 603 8888 Ace 0121 605 8888
Information to plan your onward journey is available in a printable format here
Public telephones are not accessible
40m ramp from overbridge to Stratford platform. 60m ramp to Birmingham platform. Step-free route between platforms 130m. Ticket office window is on outside of station building.
Accessible taxis are not available
This station is unstaffed. All of our trains have ramps on board that our conductors are trained to use.
If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
The information in this document was generated 27/11/2021 05:23:21