Wrexham General

Address

Wrexham General station
Station Approach
Regent Street
LL11 1EL

Ticket office

Monday to Friday: 6:15 AM to 7:15 PM
Saturday: 6:45 AM to 7:45 PM
Sunday: 9:30 AM to 5:00 PM

General information

Station Operator: AW
Station Code: WRX
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Ticket Office Note: Outside the station entrance

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: No
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Customer Help Points: No

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Waiting Room: No
Waiting Room Note: Situated on platform 2.

Car parking

Car parking: Yes
Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 68
Daily Charge: £4.50
Weekly Charge: £18.00
Car Parking Contact Available: No
Phone number: 08450 507 080
Website: Go to website
Note:

Visit www.ncp.co.uk for parking prices. 

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 20
Type: Stands
Location: at the station front
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: Wait at bus stop in station car park
Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Buy a Wrexham & Ruabon PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note: The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Category B

Step free access to Platform 1 (to Shrewsbury) from the car park via the booking office or night gate. Step free access to Platform 2 (to Chester), Platform 3, and Platform 4 (Wrexham-Bidston Line) via a footbridge and lifts

For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Staff Help Available: Yes
Staff Help Available Note: No platform staff available at the station however assistance is provided by the Conductor on the train.

The information in this document was generated 23/09/2021 11:33:20