West Ruislip

Address

West Ruislip station
Ickenham Road
Ruislip
HA4 7DW

General information

Station Operator:
LT
Station Code:
WRU
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
Yes
Oyster Validator:
Yes
Smartcard Issued:
No
Smartcard Validaton:
No
Travelcard:
Zone 6
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators:
Ticket Office Note:

Located at entrance to Platform 4.

Passenger services

Lost Property Contact Available:
No
Phone number:
08456 005 165
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

TFL Customer Services - 0343 222 1234

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
No
Shops:
No
Shops Note:

Kiosk

Station Buffet:
No
Station Buffet Note:

Coffee kiosk

Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No

Car parking

Car parking:
Yes

Operator:
Chiltern Railways
Spaces:
136
Car Parking Contact Available:
No
Phone number:
08456 005 165
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
10
Type:
Stands
Location:

Free cycle storage for ticket holders is available on Platform 4.

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Chiltern Railways replacement buses stop in the main station car park, adjacent to Platform 4. London Underground replacement buses stop outside the station.

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Bus services 278 U1 and U10 leave from the front of the station.

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Step-free access is only available between the main car park and Chiltern Railways platform 4 (towards Marylebone / West Ealing) via a level entrance. No step-free access is available to northbound Chiltern Railways services or London Underground trains.

Accessible Taxis:
Yes
Accessible Taxis Note:

For taxis from all UK stations visit www.traintaxi.co.uk.

Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

Pre-purchased tickets can be collected from the machine on Platform 4 only

Impaired Mobility Set Down:
No
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 5:30 AM to 1:00 AM
Tuesday 5:30 AM to 1:00 AM
Wednesday 5:30 AM to 1:00 AM
Thursday 5:30 AM to 1:00 AM
Friday 5:30 AM to 1:00 AM
Saturday 5:30 AM to 1:00 AM
Sunday 7:00 AM to 12:00 AM
Staff Help Available Note:

Ticket office staff will assist wherever possible. Please note that the advertised availability of staff may differ from time to time without notice due to local arrangements or staff sickness. London Underground staff are at the station when trains are running.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 10/4/2023 10:57:24 PM