Woodmansterne

Station Operator:

SN

Station Code:

WME

Staffing Level:

fullTime

CCTV:

Yes

Oyster Pre Pay:

No

Oyster Validator:

Yes

Smartcard Issued:

Yes

Smartcard Validaton:

Yes

Travelcard:

Zone 6

Oyster Comments:

Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.

Oyster Topup:

Yes

Prepurchase Collection:

Yes

Smartcard Topup:

No

Ticket Machine:

Yes

Penalty Fares:

Applicable Operators: Southern

Lost Property Contact Available:

Yes

Website:

Ticket Gate:

No

Customer Help Points:

Yes

ATM Machine:

Yes

Baby Change:

No

Seated Area:

Yes

Passenger Information Systems:

DepartureScreens, Announcements

Shops:

No

Station Buffet:

No

Telephones (Cards & Coins):

Yes

Toilets:

No

Waiting Room:

No

Waiting Room Note:

Unheated waiting shelters are available on the platforms.

Car parking:

No

Cycle Storage Availability:

Yes

Sheltered:

Yes

Spaces:

10

Type:

YES

Location:

Platform

Cycle Storage CCTV:

Yes

Location for rail replacement services:

Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.

Taxi Rank:

Yes

Taxi Rank Note:

NO

Bus Service:

Yes

Bus Service Note:

Information to plan your onward journey is available in a printable format here.

Accessible Booking Office Counter:

No

Accessible Public Telephones:

No

Accessible Toilets:

No

Accessible Toilets Note:

No

Induction Loop:

Yes

Wheelchairs Available:

No

Ramp For Train Access:

No

Step Free Access:

No

Step Free Access Note:

This is a Category C station: This station does not have step-free access.

Assistance Meeting Point is on platform 2, near the Help Point.

Accessible Taxis:

No

Accessible Ticket Machines:

No

Accessible Ticket Machines Note:

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

Impaired Mobility Set Down:

No

Impaired Mobility Set Down Note:

No dedicated area

Staff Help Available:

Yes

Staff Help Available Opening Times:

Monday to Friday 6:10 AM to 10:40 AM
Saturday Unavailable
Sunday Unavailable

Staff Help Available Note:

There is no ramp available to provide level access between train and platform at this station

Assisted Travel:

See below for times when this station is staffed.

Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.

If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.

Trains calling at this station do not have on board staff. You can arrange assistance on arrival by:

• Pressing the “emergency & assisted travel” button on a station Help Point
• Calling our freephone number: 0800 138 1016
• Texting us on 07970 511077

Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.