Wellington (Shropshire)

Address

Wellington station
Station Road
Wellington
TF1 1BY

Ticket office

Monday: 7:00 AM to 1:00 PM
Tuesday: 7:00 AM to 1:00 PM
Wednesday: 7:00 AM to 1:00 PM
Thursday: 7:00 AM to 1:00 PM
Friday: 7:00 AM to 1:00 PM
Saturday: 8:00 AM to 1:00 PM
Sunday: Unavailable

General information

Station Operator: WM
Station Code: WLN
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

A Ticket Vending Machine isĀ located on platform one.

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

Customer Help Points: Yes
Customer Help Points Note:

On platforms

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The toilet facilities are available: Monday - Friday 07:00-13:00, Saturday 08:00-13:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
Waiting Room: No

Car parking

Car parking: Yes

Station Car Park

Spaces: 109
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 18
Type: Stands
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

In the event of engineering the bus/coach will collect from: In "No parking" area at top of station car park near to roundabout at junction of King Street/Victoria Road for (both directions).

Taxi Rank: Yes
Taxi Rank Note:
  • Central 01952 50 10 50
  • Diamond Cars 01952 22 22 55
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable formatĀ here

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

1 to 1 contact with ticket office staff

Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This station has been classified as a step-free access category B2 station. This means that there is some step-free access to all platforms - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

A Ticket Vending Machine is located on platform one.

Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Pick-up possible in car park or station approach road.

Staff Help Available: Yes
Staff Help Available Opening Times: Monday 7:00 AM to 1:00 PM
Tuesday 7:00 AM to 1:00 PM
Wednesday 7:00 AM to 1:00 PM
Thursday 7:00 AM to 1:00 PM
Friday 7:00 AM to 1:00 PM
Saturday 8:00 AM to 1:00 PM
Staff Help Available Note:

This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 06/07/2022 09:26:37