Address
Woodbridge station
Station Road
Woodbridge
IP12 4AU
General information
Station Operator:
LE
Station Code:
WDB
Staffing Level:
unstaffed
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Passenger services
Lost Property Contact Available:
No
Ticket Gate:
No
Customer Services:
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Customer Help Points:
Yes
Customer Help Points Note:
Located on each platform.
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens
Shops:
Yes
Station Buffet:
Yes
Station Buffet Note:
Café
Telephones (Cards & Coins):
Yes
Toilets:
No
Waiting Room:
No
Car parking
Car parking:
Yes
Name:
Council Managed Car Park
Operator:
Local Council
Spaces:
72
Car Parking Contact Available:
No
Cycling
Cycle Storage Availability:
Yes
Sheltered:
no
Spaces:
13
Type:
Stands
Location:
Near station entrance, and on platform 1
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Replacement transport stops at the entrance to the station car park
Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:
local bus services
Accessibility
Accessible Booking Office Counter:
No
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
No
Step Free Access:
No
Step Free Access Note:
This station has step free access to both platforms HOWEVER, PLEASE NOTE. Independent step free access to both platforms but a stepped footbridge between platforms within the station. Access to the Lowestoft platform is from the carpark and step free access to the Ipswich bound platform is via the level crossing on an unmarked road off Quayside Road (passing the boat sales sheds on the left.) Distance from one platform to the other by road is approximately 200m or 4 minutes walk.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
Accessible Taxis:
No
Accessible Taxis Note:
Details of nearest taxis are shown on station information poster
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
Note: ticket machine is card only (not cash)
Impaired Mobility Set Down:
No
Staff Help Available:
Yes
Staff Help Available Note:
Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.
Assisted Travel:
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
The information in this document was generated 23/09/2021 12:18:14