Wembley Stadium

Address

Wembley Stadium station
Wembley Hill Road
Wembley
HA9 8BQ

Station details

Alerts

The lifts are out of order between Platforms and the overbridge until 31/12/2022 at Wembley Stadium station.

Additional Information
We're sorry that the lifts are currently out of order while we fix a fault. If it helps with your journey, we can arrange a taxi for you to another station where step-free access is available. Please speak to a member of staff or use the station help-point to arrange this. If you are able to give 24 hours notice via our assistance line on 03456 005 165, then this will ensure that the taxi is available without delay.

General information

Station Operator: CH
Station Code: WCX
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: No
Travelcard: Zone 4
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No
Phone number: 03456 005 165
Website: Go to website
Ticket Gate: No
Customer Services:

We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: No
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No
Waiting Room Note:

There are waiting shelters (unheated) on both platforms with perch seating.

On both platforms there is accessible seating

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 0
Type: Not applicable. No spaces.
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

This station is not served by rail replacement buses due to difficult road access. Please use the Passenger Help Point on the station to arrange for a taxi to the nearest served Chiltern Railways station.

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable formatĀ here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Step Free Access Category B2: Some step free access to all platforms. Access between platforms may be via the street.

The step-free route between platforms via the side entrances is approx. 560m via the street.

Accessible Taxis: No
Accessible Taxis Note:

For taxis from all UK stations visit www.traintaxi.co.uk.

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: No
Staff Help Available Opening Times: Monday to Sunday Unavailable
Staff Help Available Note:

This station is staffed only on Wembley National Stadium football or concert event days.

We strongly recommend that you book assistance at least 2 hours in advance for travel to or from this station to allow us time to arrange for staff to attend and assist you with your journey, alternatively you can use the Help Points on either platform.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 30/06/2022 03:34:28