Westcliff

Address

Westcliff station
Station Road
Westcliff-on-Sea
SS0 7SB

Ticket office

Monday to Friday: 5:45 AM to 4:45 PM
Saturday: 7:00 AM to 3:15 PM
Sunday: 7:30 AM to 3:00 PM

General information

Station Operator: CC
Station Code: WCF
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: c2c

Passenger services

Lost Property Contact Available: No
Phone number: 03457 44 44 22
Website: Go to website
Ticket Gate: Yes
Customer Services:

Monday - Friday, 08:00 - 20:00

Saturday - Sunday - Public Holiday 09:00 - 16:00

Closed Christmas Day - Boxing Day

0345 744 4422 (option 3, followed by option 3)

contact@c2crail.net

Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Shops Note:

Newsagent 

Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note:

The toilets are located on Platform 1.

The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.

Waiting Room: No
Waiting Room Note:

Platform 2 

Car parking

Car parking: Yes
Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 46
Annual Charge: £1093.00
Daily Charge: £7.60
Monthly Charge: £109.00
Off Peak Charge: £3.30
Three Monthly Charge: £318.00
Weekly Charge: £29.00
Car Parking Contact Available: No
Phone number: 0845 050 70 80
Website: Go to website
Note:

Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 14
Type: Stands
Location: Located in station car park
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Exit the station via platform 1:

- If travelling towards London, cross Station Road and wait by bus stop

- If travelling towards Southend, wait by bus stop outside platform 1 entrance

Taxi Rank: Yes
Taxi Rank Note:

Platform 2 (Shoeburyness bound) 

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

Customer Service Staff

Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note: Platform 1. This can be accessed using a radar key.
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

There are no lifts at the station, but step free access is available to both platforms from street level

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Outside both station entrances

Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:30 AM to 9:00 PM
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 26/06/2022 10:38:20