Westcliff station
Station Road

Ticket office

Monday to Friday: 5:45 AM to 4:45 PM
Saturday: 7:00 AM to 3:15 PM
Sunday: 7:30 AM to 3:00 PM

General information

Station Operator: CC
Station Code: WCF
Staffing Level: partTime

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: c2c

Passenger services

Lost Property Contact Available: No
Phone number: 03457 44 44 22
Website: Go to website
Ticket Gate: Yes
Customer Services:

Monday - Friday, 08:00 - 20:00

Saturday - Sunday - Public Holiday 09:00 - 16:00

Closed Christmas Day - Boxing Day

0345 744 4422 (option 3, followed by option 3)


Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Shops Note:


Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note:

The toilets are located on Platform 1.

The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.

Waiting Room: No
Waiting Room Note:

Platform 2 

Car parking

Car parking: Yes
Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 46
Annual Charge: £1053.00
Daily Charge: £7.30
Monthly Charge: £105.30
Off Peak Charge: £3.10
Three Monthly Charge: £306.00
Weekly Charge: £27.70
Car Parking Contact Available: No
Phone number: 0845 050 70 80
Website: Go to website

Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays


Cycle Storage Availability: Yes
Sheltered: no
Spaces: 14
Type: Stands
Location: Located in station car park
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Exit the station via platform 1:

- If travelling towards London, cross Station Road and wait by bus stop

- If travelling towards Southend, wait by bus stop outside platform 1 entrance

Taxi Rank: Yes
Taxi Rank Note:

Platform 2 (Shoeburyness bound) 

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here


Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

Customer Service Staff

Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note: Platform 1. This can be accessed using a radar key.
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

There are no lifts at the station, but step free access is available to both platforms from street level

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Outside both station entrances

Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:30 AM to 9:00 PM

The information in this document was generated 19/09/2021 13:21:07