On weekdays, the busiest times at this station are generally between 06:30 and 08:30 and between 16:00 and 19:30.
Ticket buying & collection
Via Network Rail Reception
Help Points are located on both main concourse areas, as well as the main ticket office.
Toilets are situated on the central concourse and adjacent to platform 2.
A changing place facility is available for use by disabled passengers in London Victoria. The space has a height-adjustable adult-sized changing bench, hoist, extra wide rolls of paper, and non-slip floors. The space is located on the central concourse in the main toilet facilities.
If you, or a passenger you are accompanying, requires use of the changing place room, please speak to a member of staff so we can help you gain access.
Station Car Park
Car Park Upper Level (Victoria Place), above Gatwick Express.
When weekend engineering dictate that replacement bus services will operate, these will usually depart from the immediate Station front/Terminus Place. Travel from London Victoria is usually conveyed by London Buses in these instances.
Check posters and staff for more details.
Taxi ranks are available outside at the front of the station (Terminus Place) and from the upper level (Victoria Place).
Monday-Sunday 24 hours
Victoria Bus Station at Station Front
Staff assistance is available
Hudson's Place and Central Concourse
There is step free access at London Victoria Rail Station to the Victoria Line on the Underground. This can be accessed via the Cardinal Place entrance to the underground.
Available on request
Taxi rank outside main station entrance
Please contact customer services of the appropriate train operator or speak to a member of the station teams who will be able to assist:
- Gatwick Express - 0845 850 1530
- Southern - 0800 138 1016
- Southeastern - 0800 783 4524
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 19/08/2022 01:47:45