Thorpe Bay

Address

Thorpe Bay station
Station Road
Thorpe Bay
SS1 3JY

Ticket office

Monday to Friday: 5:30 AM to 5:15 PM
Saturday: 7:00 AM to 3:45 PM
Sunday: 8:00 AM to 3:45 PM

Station details

Alerts

 Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.

General information

Station Operator: CC
Station Code: TPB
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: c2c

Passenger services

Lost Property Contact Available: No
Phone number: 03457 44 44 22
Website: Go to website
Ticket Gate: Yes
Customer Services: Monday - Friday, 08:00 - 20:00.

Saturday, Sunday, Public Holidays 09:00 - 16:00.

Closed Christmas Day and Boxing Day.

0345 744 4422 (option 3, followed by option 3)


contact@c2crail.net
Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Station Buffet Note:

Platform 1 

Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note:

The toilets are located on Platform 1.

The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.

Waiting Room: No
Waiting Room Note:

Platform 1 

Car parking

Car parking: Yes
Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 73
Annual Charge: £1124.00
Daily Charge: £7.40
Monthly Charge: £112.40
Off Peak Charge: £3.10
Three Monthly Charge: £326.00
Weekly Charge: £30.10
Car Parking Contact Available: No
Phone number: 0845 050 70 80
Website: Go to website
Note:

Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 24
Type: Stands
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

 Bus stops at the front of the station on Acacia Drive

Taxi Rank: Yes
Taxi Rank Note:

Rank located outside platform 2 (Shoeburyness bound)

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

Customer Service Staff

Accessible Public Telephones: No
Accessible Toilets: No
Accessible Toilets Note: Platform 1. This can be accessed using a radar key.
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

There are no lifts at the station, but step free access is available to both platforms from street level 

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Outside station entrances

Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:00 AM to 7:30 PM

The information in this document was generated 11/05/2021 09:59:14