Ticket buying & collection
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Help points available on platforms 1 and 2
Not served by rail replacement.
This station has step free access to both platforms HOWEVER, PLEASE NOTE. the Lowestoft bound platform is accessed via the carpark but the Norwich bound side is via a barrow crossing at the platform end. The platform end slope is steep and may present some difficulties for a wheelchair user or for anyone with a mobility aid.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
Details of nearest taxis are shown on station information poster
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 25/06/2022 16:47:49