Address
Southend Central station
Clifftown Road
Southend-on-Sea
SS1 1AB
Ticket office
Monday to Friday:
5:45 AM to 6:45 PM
Saturday:
6:30 AM to 9:00 PM
Sunday:
7:30 AM to 7:00 PM
Station details
Alerts
No assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.
General information
Station Operator:
CC
Station Code:
SOC
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: c2c
Passenger services
Lost Property Contact Available:
No
Phone number:
03457 44 44 22
Ticket Gate:
Yes
Customer Services:
Monday - Friday, 08:00 - 20:00
Saturday, Sunday, Public Holidays: 09:00 - 16:00
Christmas Day & Boxing Day: Closed
0345 744 4422 (option 3, followed by option 3)
contact@c2crail.net
Customer Help Points:
Yes
Station facilities
ATM Machine:
Yes
ATM Machine Note:
Main Booking Hall and in the Public Square outside the station from the Platform 3 and 4 exit.
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Station Buffet:
Yes
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:
The toilets are located on the Platforms 3 & 4 Concourse.
The National key toilets are located on the Platforms 3/4 Concourse; these toilets are operated by a RADAR key.
Waiting Room:
No
Waiting Room Note:
Platforms 3/4 concourse
Car parking
Car parking:
Yes
Name:
Station Car Park
Operator:
National Car Parks Ltd
Spaces:
138
Annual Charge:
£1191.00
Daily Charge:
£7.60
Monthly Charge:
£113.00
Car Parking Contact Available:
No
Phone number:
0845 050 70 80
Note:
Please note that the off peak parking rate commences after 10:00, Mondays to Fridays
Cycling
Cycle Storage Availability:
Yes
Sheltered:
yes
Spaces:
17
Type:
Stands
Location:
Outside platforms 1/2 & on platform 3/4 concourse
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Bus stops on Clifftown Road near The Last Public House
Taxi Rank:
Yes
Taxi Rank Note:
No - but taxis are available in the town centre
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:
Platforms 3/4 concourse. This can be accessed using a radar key.
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:
Outside station entrance on Clifftown Road
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 7:00 AM to 9:00 PM
The information in this document was generated 02/12/2021 15:42:18