St Austell

Address

St Austell station
High Cross Street
St Austell
PL25 4LA

Ticket office

Monday to Friday: 5:50 AM to 7:00 PM
Saturday: 6:50 AM to 7:00 PM
Sunday: 9:45 AM to 4:45 PM

General information

Station Operator: GW
Station Code: SAU
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Great Western Railway
Ticket Office Note: Self service ticket machine located at the entrance to platform 2.

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points: Yes

Station facilities

ATM Machine: No
ATM Machine Note: Located outside the station
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located on Platforms 1 and 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: APCOA Parking (UK) Limited
Spaces: 80
Annual Charge: £445.00
Daily Charge: £3.30
Monthly Charge: £56.00
Three Monthly Charge: £155.00
Weekly Charge: £16.50
Car Parking Contact Available: No
Phone number: 0345 165 2030
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 25
Type: Stands
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: East bound buses go from the station carpark. Westbound and Newquay buses go from the bus station
Taxi Rank: Yes
Taxi Rank Note:

Yes

Bus Service: Yes
Bus Service Note: Information to plan your onward journey is available in a printable formatĀ here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note: The radar key is available from station staff.
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: Step Free Category A Station - This station has step free access to both platforms via a liftbridge.

Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.

Accessible Taxis: No
Accessible Taxis Note:

Yes

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note: Self service Ticket Machine is located at the entrance to platform 2.
Impaired Mobility Set Down: Yes
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 5:50 AM to 7:00 PM
Saturday 6:50 AM to 7:00 PM
Sunday 9:45 AM to 4:45 PM
Staff Help Available Note: Meeting point: Ticket office.

The information in this document was generated 27/11/2021 06:27:19