St Albans Abbey

Address

St Albans Abbey station
Holywell Hill
St Albans
AL1 2DN

Station details

Alerts

Please note that this station is unstaffed. Passengers requiring assistance getting on and off the train are strongly advised to pre-book so a member of staff can be present to help them. This can be done by calling Assisted Travel on 0800 092 4260.

General information

Station Operator:
LN
Station Code:
SAA
Staffing Level:
unstaffed
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Ticket Office Note:

A Ticket Vending Machine is located at the station entrance.

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0006  Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**St. Albans Abbey station is accredited by the Secure Station Scheme**

 

Customer Help Points:
Yes
Customer Help Points Note:

On platform

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Operator:
SABA UK
Spaces:
20
Annual Charge:
£432.00
Daily Charge:
£4.50
Monthly Charge:
£54.00
Weekly Charge:
£17.00
Car Parking Contact Available:
No
Phone number:
0330 1235 247
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
20
Type:
Stands
Location:
station platform
Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Towards Watford - Public Service bus stop A/Rail Replacement bus stop on A5183 on Holywell Hill near to the station entrance car park.

Towards St Albans - Public Service bus stop B/Rail Replacement bus stop on A5183 on Holywell Hill.

Taxi Rank:
No
Bus Service:
No

Accessibility

Accessible Booking Office Counter:
No
Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

A Ticket Vending Machine is located on Platform One.

Impaired Mobility Set Down:
No
Impaired Mobility Set Down Note:

Pick-up possible in car park.

Staff Help Available:
No
Staff Help Available Note:

This station is unstaffed. Your assistance will be provided by our on-train Conductor team.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 3/25/2023 8:34:15 PM