Ryde Esplanade

Address

Ryde Esplanade station
The Esplanade
Ryde
PO33 2HE

Ticket office

Monday: 5:25 AM to 7:00 PM
Tuesday: 6:10 AM to 7:00 PM
Wednesday: 6:10 AM to 7:00 PM
Thursday: 6:10 AM to 7:00 PM
Friday: 6:10 AM to 7:00 PM
Saturday: 6:10 AM to 5:15 PM
Sunday: 7:30 AM to 6:00 PM

General information

Station Operator: IL
Station Code: RYD
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Island Line

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Customer Services Department on 0345 6000 650

Customer Help Points: Yes

Station facilities

ATM Machine: Yes
Baby Change: Yes
Seated Area: Yes
Shops: Yes
Station Buffet: Yes
Telephones (Cards & Coins): Yes
Toilets: Yes
Waiting Room: No

Car parking

Car parking: No

Cycling

Cycle Storage Availability: No
Sheltered: no
Spaces: 0
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Bus station (located next to Ryde Esplanade railway station).

Taxi Rank: Yes
Taxi Rank Note:

Taxi Rank. Ryde Taxis - 01983 811111 Jet Cars - 01983 566566

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable formatĀ here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Step-free access category A

There is step-free access to the platform via a short (3.3m) ramp (1:13 gradient)

This station does not have a PA system to announce train services. It only has Customer Information Screens to show train services from this station.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

no

Impaired Mobility Set Down: No
Staff Help Available: No
Assisted Travel:

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here

Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.

Meeting point for assistance - Assisted Boarding Point on platforms.

A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.

The information in this document was generated 09/08/2022 11:01:54