Monday to Friday:
5:45 AM to 8:00 PM
5:45 AM to 8:00 PM
8:10 AM to 7:50 PM
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: West Midlands Trains
Ticket Office Note:
Ticket machines can be found in the booking hall.
Lost Property Contact Available:
Monday - Saturday 05:00 - 01:00
Sunday 08:00 - 01:00.
Available from the Customer Information point located on platform 2.
Customer Help Points:
Passenger Information Systems:
DepartureScreens, Announcements, ArrivalScreens
Telephones (Cards & Coins):
Toilets available on Platform 2 and 5.
Toilet opening hours:
Monday to Friday: 5am to 2am
Saturday: 5am to 2am
Sunday: 7:45am to 1:45am
Waiting Room Note:
Seating available on all platforms. Waiting rooms available on all platforms.
Station Car Park 1 - Railway Terrace
Avanti West Coast
Three Monthly Charge:
Car Parking Contact Available:
For information how to get to the car park, visit the Avanti West Coast website.
Different rates apply to non-rail users. Contact a member of staff for assistance.
Cycle Storage Availability:
64 cycle spaces on Platform 2, 64 cycle spaces on Platform 4, a further 12 stands on the North end of Platform 2/4 and 16 cycle spaces outside Car Park 3 (Mutli-Story) a total of 156 spaces
Cycle Storage CCTV:
Location for rail replacement services:
Rail replacement coach services can be found at the front of the station,out towards the right hand side near to the short stay car park by the bus garage.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Accessible Toilets Note:
An accessible toilet is available on platform 2 and 5, accessed using a RADAR key
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Category A - This station has step-free access to all platforms / the platform
Accessible Ticket Machines:
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 5:00 AM to 2:00 AM
Saturday 5:00 AM to 2:00 AM
Sunday 7:45 AM to 1:45 AM
Staff Help Available Note:
Passenger Assist meeting point is the Ticket Office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 22/05/2022 14:03:00