Rugby station
Railway Terrace
CV21 3LA

Ticket office

Monday to Friday: 5:45 AM to 8:00 PM
Saturday: 5:45 AM to 8:00 PM
Sunday: 8:10 AM to 7:50 PM

General information

Station Operator: VT
Station Code: RUG
Staffing Level: fullTime

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: West Midlands Trains
Ticket Office Note:

Ticket machines can be found in the booking hall.

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: Yes
Customer Services:

Monday - Saturday 05:00 - 01:00

Sunday 08:00 - 01:00.

Available from the Customer Information point located on platform 2.

Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: Yes
Station Buffet: Yes
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note:
Toilets available on Platform 2 and 5.
Toilet opening hours:
Monday to Friday: 5am to 2am
Saturday: 5am to 2am
Sunday: 7:45am to 1:45am
Waiting Room: Yes
Waiting Room Note:

Seating available on all platforms. Waiting rooms available on all platforms. ​​​​​​​

Car parking

Car parking: Yes
Name: Station Car Park 1 - Railway Terrace
Operator: Avanti West Coast
Spaces: 57
Annual Charge: £950.00
Daily Charge: £9.00
Monthly Charge: £110.00
Three Monthly Charge: £308.00
Car Parking Contact Available: No
Website: Go to website

For information how to get to the car park, visit the Avanti West Coast website.

Different rates apply to non-rail users. Contact a member of staff for assistance.


Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 350
Type: Compound
Location: 64 cycle spaces on Platform 2, 64 cycle spaces on Platform 4, a further 12 stands on the North end of Platform 2/4 and 16 cycle spaces outside Car Park 3 (Mutli-Story) a total of 156 spaces
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Rail replacement coach services can be found at the front of the station,out towards the right hand side near to the short stay car park by the bus garage.

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here


Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note:

An accessible toilet is available on platform 2 and 5, accessed using a RADAR key

Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Category A - This station has step-free access to all platforms / the platform

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 5:00 AM to 2:00 AM
Saturday 5:00 AM to 2:00 AM
Sunday 7:45 AM to 1:45 AM
Staff Help Available Note:

Passenger Assist meeting point is the Ticket Office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 22/05/2022 14:03:00