Runcorn East station
Monday to Friday:
7:00 AM to 12:00 PM
8:00 AM to 1:15 PM
Ticket buying & collection
Oyster Pre Pay:
Lost Property Contact Available:
03333 211 202
Customer Help Points:
Passenger Information Systems:
DepartureScreens, Announcements, ArrivalScreens
Telephones (Cards & Coins):
Station Car Park
Transport for Wales
Car Parking Contact Available:
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
The bus stops on Barnfield Avenue nearest to the station car park.
Towards Manchester, wait at the bus stop on the same side of the road as the car park.
Towards Chester, wait at the bus stop on the opposite side of the road as the car park.
Bus Service Note:
The nearest bus stops are
From the ticket office walk up the steps apx 50m to main road.
Take footbridge by station entrance, walk apx 75m.
Accessible Booking Office Counter:
Accessible Public Telephones:
Accessible Public Telephones Note:
Located outside the ticket office on the wall
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step free access to Platform 1 (to Chester) via a ramp with handrails and a steep gradient.
Step free access to Platform 2 (to Manchester) via a ramp with handrails and a steep gradient.
Access between both platforms is via a footbridge.
Accessible Ticket Machines:
Accessible Ticket Machines Note:
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Note:
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 28/06/2022 09:48:29