Runcorn East station
Monday to Friday:
7:00 AM to 12:00 PM
8:00 AM to 1:15 PM
Ticket buying & collection
Oyster Pre Pay:
Lost Property Contact Available:
03333 211 202
Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Customer Help Points:
Passenger Information Systems:
DepartureScreens, Announcements, ArrivalScreens
Telephones (Cards & Coins):
Station Car Park
Transport for Wales
Car Parking Contact Available:
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
The bus stops on Barnfield Avenue nearest to the station car park.
Towards Manchester - Wait at the bus stop on the same side of the road as the car park.
Towards Chester- Wait at the bus stop on the opposite side of the road as the car park.
Bus Service Note:
The nearest bus stops are
From the ticket office walk up the steps apx 50m to main road.
Take footbridge by station entrance, walk apx 75m.
Accessible Booking Office Counter:
Accessible Booking Office Counter Note:
Accessible Public Telephones:
Accessible Public Telephones Note:
Located outside the ticket office on the wall
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
free access to Platform 1 (to Chester) via a ramp with handrails and a steep
gradient. Step free access to Platform 2
(to Manchester) via a ramp with handrails and a steep gradient. Access between
both platforms is via a footbridge
Accessible Ticket Machines:
Accessible Ticket Machines Note:
This ticket machine does not accept cash. Payment is by major debit or credit card only.
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Note:
No platform staff available at station however assistance is provided by the Conductor on the train.
The information in this document was generated 25/09/2021 16:17:43