Rochester

Address

Rochester station
86 Corporation Street
Rochester
ME1 1NH

Ticket office

Monday to Friday: 6:10 AM to 7:30 PM
Saturday: 6:45 AM to 1:25 PM
Sunday: Unavailable

Station details

Alerts

On weekdays, the busiest times at this station are generally between 05:30 and 08:00 and 16:30 and 19:00. 

General information

Station Operator: SE
Station Code: RTR
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Southeastern
Ticket Office Note:

On way in to access trains from the car park

Passenger services

Lost Property Contact Available: Yes
Phone number: 0345 322 7021
Website: Go to website
Ticket Gate: Yes
Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021
Customer Help Points: Yes
Customer Help Points Note: On platform

Station facilities

ATM Machine: Yes
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Shops Note: newspapers
Station Buffet: Yes
Station Buffet Note: Coffee shop
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: Booking Hall- Available during staffing hours
Waiting Room: No
Waiting Room Note: in booking hall only available when staff are present

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 19
Type: Stands
Location: front of station
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Towards Gillingham: Bus stop on the station side of Corporation Street.

Towards Strood: Bus stop on the opposite side of Corporation Street.

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Booking Office Counter Note: There are standing height and wheelchair height ticket counters available.
Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not wheelchair accessible

Accessible Toilets: Yes
Accessible Toilets Note: Booking Hall- Available during staffing hours
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: This station has step free access to all platforms - Step free access to booking hall from front of station. Step free access via lift in the subway to platform 1 for services towards London. Step free access to platform 2/3 for services away from London via lift from the subway. Stepped access to all platforms via staircases from subway.
Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are available to book

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note: booking hall in subway
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff Help Available Note: Assistance/Help available from station staff from First to Last trains.
Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 6 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes.  The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed,  the ticket office or you can use the help point.

The information in this document was generated 25/09/2021 15:03:21