Ticket buying & collection
Station Car Park
A small car park by the side of platform 2.
Pick Up / Drop Off at the bus stops on St James Terrace (Outside the Wellington Pub for Newcastle & opposite for Carlisle)
- Category B Station
To find our more about travelling around this station, please see the 360 map click here
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 12/3/2022 3:35:53 PM