Pembroke Dock

Address

Pembroke Dock station
Diamond Street
Pembroke Dock
SA72 6HN

Station details

Alerts

From 13 November 2022, the car parking provider at this station is changing from NCP to APCOA.  If you use the car park at this station, to find out how this affects you and what action you need to take, please visit www.apcoa.co.uk/tfwr/

General information

Station Operator:
AW
Station Code:
PMD
Staffing Level:
unstaffed
CCTV:
No

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes

Passenger services

Lost Property Contact Available:
Yes
Phone number:
03333 211 202
Website:
Go to website
Ticket Gate:
No
Customer Services:
Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points:
No

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
No
Passenger Information Systems:
DepartureScreens, ArrivalScreens
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
No
Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Operator:
National Car Parks Ltd
Spaces:
20
Car Parking Contact Available:
No
Phone number:
03450 507 080
Website:
Go to website
Note:

Visit www.ncp.co.uk for parking prices. 

Cycling

Cycle Storage Availability:
Yes
Sheltered:
no
Spaces:
10
Type:
Stands
Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Wait in the station car park

Taxi Rank:
No
Bus Service:
No

Accessibility

Accessible Booking Office Counter:
No
Accessible Public Telephones:
No
Accessible Public Telephones Note:
At the entrance to car park
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Category B.

Step free access to Platform 1 from the car park.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Impaired Mobility Set Down:
No
Staff Help Available:
Yes
Staff Help Available Note:
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 11/27/2022 8:55:10 AM