Address
Plumstead station
Walmer Terrace
Plumstead
SE18 7EA
Walmer Terrace
Plumstead
SE18 7EA
Ticket office
Monday to Friday:
6:10 AM to 7:30 PM
Saturday:
6:10 AM to 7:30 PM
Sunday:
8:10 AM to 3:40 PM
Station details
Alerts
On weekdays, the busiest times at this station are generally between 06:00 and 09:00 and 17:00 and 19:30.
General information
Station Operator:
SE
Station Code:
PLU
Staffing Level:
fullTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
Yes
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Travelcard:
Zone 4
Oyster Comments:
Top-up only from self-service ticket machine(s)
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:
On way in to access trains from Walmer Terrace side of station
Passenger services
Lost Property Contact Available:
Yes
Phone number:
0345 322 7021
Website:
Go to website
Ticket Gate:
No
Customer Services:
This station has Secure station accreditation - For more information contact 0345 322 7021
Customer Help Points:
Yes
Customer Help Points Note:
On platform
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Station Buffet Note:
Selecta vending machine
Telephones (Cards & Coins):
Yes
Toilets:
No
Waiting Room:
No
Car parking
Car parking:
No
Cycling
Cycle Storage Availability:
Yes
Sheltered:
no
Spaces:
19
Type:
Stands
Cycle Storage CCTV:
No
Other transport
Location for rail replacement services:
Towards Dartford - Bus stop B.
Towards Lewisham - Bus stop W on Plumstead Road.
Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
No
Accessible Public Telephones:
No
Accessible Public Telephones Note:
Public telephones are not wheelchair accessible
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:
Category C. This station does not have step free access. Steps to all platforms.
Accessible Taxis:
No
Accessible Taxis Note:
Accessible taxis are available to book
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
by entrance to platform 1 booking hall
Impaired Mobility Set Down:
No
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:10 AM to 7:30 PM
Saturday 6:10 AM to 7:30 PM
Sunday 8:10 AM to 3:40 PM
Saturday 6:10 AM to 7:30 PM
Sunday 8:10 AM to 3:40 PM
Assisted Travel:
Assistance navigating through the station and getting on and off trains (by ramp if required although there is no step free access at this station) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
The information in this document was generated 06/07/2022 07:15:44