Plumstead

Address

Plumstead station
Walmer Terrace
Plumstead
SE18 7EA

Ticket office

Monday to Friday: 6:10 AM to 7:30 PM
Saturday: 6:10 AM to 7:30 PM
Sunday: 8:10 AM to 3:40 PM

Station details

Alerts

 On weekdays, the busiest times at this station are generally between 06:00 and 09:00 and 17:00 and 19:30.

General information

Station Operator: SE
Station Code: PLU
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: Yes
Smartcard Issued: Yes
Smartcard Validaton: Yes
Travelcard: Zone 4
Oyster Comments: Top-up only from self-service ticket machine(s)
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Southeastern
Ticket Office Note:

On way in to access trains from Walmer Terrace side of station

Passenger services

Lost Property Contact Available: Yes
Phone number: 0345 322 7021
Website: Go to website
Ticket Gate: No
Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021
Customer Help Points: Yes
Customer Help Points Note: On platform

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: No

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 19
Type: Stands
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Towards Dartford - Bus stop B.

Towards Lewisham - Bus stop W on Plumstead Road. 

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not wheelchair accessible

Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note: This station does not have step free access. Steps to all platforms.
Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are available to book

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note: by entrance to platform 1 booking hall
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:10 AM to 7:30 PM
Saturday 6:10 AM to 7:30 PM
Sunday 8:10 AM to 3:40 PM
Staff Help Available Note: This station is not continuously staffed please see staffing times for details of when staff are available.
Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required although there is no step free access at this station) is available during station staffing hours (see Staff Help available times) . You can book assistance up to 12 hours before your journey or up to 10pm the day before - whichever is the shorter time. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point.

The information in this document was generated 27/02/2021 19:24:44