Nuneaton

Address

Nuneaton station
Bond Street
Nuneaton
CV11 4BU

Ticket office

Monday to Friday: 6:00 AM to 8:00 PM
Saturday: 6:00 AM to 8:00 PM
Sunday: 9:00 AM to 9:00 PM

General information

Station Operator: LN
Station Code: NUN
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

A Ticket Vending Machine is located in the Booking Hall.

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Nuneaton station is accredited by the Secure Station Scheme**

Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Station Buffet Note: Buffet
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located on Platform 2. The toilet facilities are available: Monday - Saturday 06:30-21:30 and Sunday 08:30-21:30. The National key toilets are located on Platform 1 (operated by a RADAR key) and Platform 6/7. A RADAR key is available from the Information Office next door to the toilet on Platform 1. Passengers in possession of a RADAR key can access the toilets at all times. The National key toilets are only available during Ticket Office opening hours for passengers who do not possess a RADAR key: Monday - Saturday 06:00-23:00 and Sunday 08:00-23:00. The toilet facilities are not available when the Ticket Office is closed.
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: SABA UK
Spaces: 175
Annual Charge: £816.00
Daily Charge: £8.50
Monthly Charge: £102.00
Off Peak Charge: £6.00
Weekly Charge: £32.00
Car Parking Contact Available: No
Phone number: 0330 1235 247
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 46
Type: Stands
Location: Platform 1
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

In the event of engineering the bus/coach will collect from: On site at the front of the station.

Taxi Rank: Yes
Taxi Rank Note:

Arrow 024 7634 4444 MI 024 7638 1111 JK 024 7638 5813

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable formatĀ here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Steep ramp to main entrance and Booking Hall. Alternative level access direct to platform 1. Lifts to all other platforms via overbridge. Also stairs - 31 steps up to footbridge and then 29 steps down to platforms 2 and 3, or 32 steps down to platforms 4 and 5, or 24 steps down to platforms 6 and 7. Platform 1 customer lounge has 1 step to access. Hinged doors to Booking Hall. New accessible waiting room on platforms 6 and 7.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Staff Help Available: Yes
Staff Help Available Opening Times: Monday 5:30 AM to 11:30 PM
Tuesday 5:30 AM to 11:30 PM
Wednesday 5:30 AM to 11:30 PM
Thursday 5:30 AM to 11:30 PM
Friday 5:30 AM to 11:30 PM
Saturday 5:30 AM to 11:30 PM
Sunday 8:00 AM to 12:00 AM
Staff Help Available Note:

This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance. All of our trains have ramps on board that our conductors are trained to use.

Assisted Travel:

If you are travelling on London Northwestern Railway or West Midlands Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.

The information in this document was generated 25/09/2021 14:50:56