Address
New Brighton station
Atherton Street
New Brighton
CH45 2NY
Ticket office
Monday:
5:38 AM to 12:28 AM
Tuesday:
5:38 AM to 12:28 AM
Wednesday:
5:38 AM to 12:28 AM
Thursday:
5:38 AM to 12:28 AM
Friday:
5:38 AM to 12:28 AM
Saturday:
5:38 AM to 12:28 AM
Sunday:
7:38 AM to 12:28 AM
Station details
Alerts
Network Rail is carrying out repairs to water damaged lifts at Birkenhead North station from Monday 15 March until Friday 9 April 2021:
- The lift serving platform 3 will be closed to passengers from Monday 15 March to Friday 26 March
- The lift serving platforms 1 & 2 will be closed to passengers from Monday 29 March to Friday 9 April
We are asking anyone who needs step-free access to speak to station staff or to contact the Merseyrail Passenger Assist team on 0151 555 1111.
Until the lifts are brought back into action, train tickets will also be valid for passengers to travel via the nearest step-free station - Conway Park - where onward travel can be arranged.
CORONAVIRUS SERVICE UPDATE
Due to the COVID-19 pandemic, staffing hours and availability may be affected.
Please see Merseyrail.org for up to date information
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.
General information
Station Operator:
ME
Station Code:
NBN
Staffing Level:
fullTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
No
Smartcard Topup:
No
Ticket Machine:
No
Penalty Fares:
Applicable Operators: Merseyrail
Passenger services
Lost Property Contact Available:
No
Phone number:
0151 955 2368
Ticket Gate:
No
Customer Help Points:
Yes
Station facilities
ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements, ArrivalScreens
Shops:
No
Station Buffet:
Yes
Station Buffet Note:
Café Cold drinks vending machine Food vending machine
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Waiting Room:
Yes
Car parking
Cycling
Cycle Storage Availability:
Yes
Sheltered:
yes
Spaces:
12
Type:
Stands
Location:
on station forecourt
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Atehrton Street,Wallasey
Taxi Rank:
Yes
Bus Service:
Yes
Bus Service Note:
For onward travel information click here or contact the Traveline on 0871 200 2233
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Booking Office Counter Note:
All disabled passengers will be offered assistance by station staff.
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
Category A: “This station has step free access to all platforms / the platform” Ticket office and platforms are step free.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:38 AM to 12:28 AM
Saturday 5:38 AM to 12:28 AM
Sunday 7:38 AM to 12:28 AM
Assisted Travel:
Text Phone Available. Outside office hours please contact 0151 702 2704
The information in this document was generated 27/02/2021 13:23:35