Maidenhead station
Station Approach

Ticket office

Monday to Friday: 6:00 AM to 9:00 PM
Saturday: 6:45 AM to 9:00 PM
Sunday: 7:00 AM to 9:00 PM

General information

Station Operator: GW
Station Code: MAI
Staffing Level: fullTime

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Great Western Railway, TfL Rail
Ticket Office Note: At main entrance

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: Yes
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Shops Note: WHSmith
Station Buffet: Yes
Station Buffet Note: Coffee shops
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: Platform 4
Waiting Room: No
Waiting Room Note: Platform 4

Car parking

Car parking: Yes
Name: Station Car Park
Operator: APCOA Parking (UK) Limited
Spaces: 236
Annual Charge: £1410.00
Daily Charge: £7.30
Monthly Charge: £142.00
Three Monthly Charge: £415.00
Weekly Charge: £36.50
Car Parking Contact Available: No
Phone number: 0345 165 2030
Website: Go to website


Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 154
Type: Stands
Location: Shoppenhangers Lane, front of Station and side of station
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: Station forecourt
Taxi Rank: Yes
Taxi Rank Note: Taxi rank is available at the station entrance.
Bus Service: Yes
Bus Service Note: Information to plan your onward journey is available in a printable formatĀ here


Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Public Telephones Note: Yes
Accessible Toilets: Yes
Accessible Toilets Note: The radar key is available from station staff.
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: Step-free category B1 station - this station has a degree of step-free access to the platforms. Platforms 2 to 5 are accessed via the lifts from the subway. Platform 1 is only step free accessible via the Shoppenhangers Road Car Park.
Accessible Taxis: No
Accessible Taxis Note: Accessible taxis are available. Please request staff assistance.
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note: Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - gateline main entrance concourse or customer assistance office platform 4. Please notify a member of staff.
Staff Help Available: Yes
Staff Help Available Note: Meeting point: Ticket Office.

The information in this document was generated 28/11/2021 04:53:37