Macclesfield

Address

Macclesfield station
Waters Green
Macclesfield
SK11 6JP

Ticket office

Monday: 5:45 AM to 7:00 PM
Tuesday: 5:45 AM to 7:00 PM
Wednesday: 5:45 AM to 7:00 PM
Thursday: 5:45 AM to 7:00 PM
Friday: 5:45 AM to 8:30 PM
Saturday: 6:00 AM to 7:00 PM
Sunday: 8:00 AM to 8:30 PM

Station details

Alerts

Due to the Christmas Markets taking place in Manchester services from Macclesfield towards Manchester between 0900-1300 are likely to be very busy, particularly on a Saturday.  Crowd control measures maybe in place and it may not be possible to board your first train of choice, please allow extra time for your journey.

General information

Station Operator:
VT
Station Code:
MAC
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Northern
Ticket Office Note:
Ticket hall

Passenger services

Lost Property Contact Available:
Yes
Website:
Go to website
Ticket Gate:
No
Customer Services:

Customers are encouraged to approach a member of station staff for any customer information enquiry.  

Customer Help Points:
Yes
Customer Help Points Note:

Help point available in the car park.

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements, ArrivalScreens
Shops:
Yes
Station Buffet:
Yes
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

The accessible toilets are located on Platform 1.

Opening hours:

Monday to Friday: 5:30am to 12:15am

Saturday: 6.00am to 12:15am

Sunday: 7:30am to 12:15am

Waiting Room:
Yes
Waiting Room Note:

Indoor and heated seating with automatic doors on Platform 2, outdoor seating and in the cafe on Platform 1.

Car parking

Car parking:
Yes

Upper Station Car Park

Operator:
Avanti West Coast
Spaces:
19
Annual Charge:
£1200.00
Daily Charge:
£12.00
Monthly Charge:
£132.00
Three Monthly Charge:
£374.00
Car Parking Contact Available:
No
Website:
Go to website
Note:

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website

Different rates apply to non rail users, please speak to a member of staff.

Cycling

Cycle Storage Availability:
Yes
Sheltered:
yes
Spaces:
48
Type:
Stands
Location:

Located on the North end of Platform 1

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:
Pick Up / Drop Off on station forecourt.
Taxi Rank:
Yes
Taxi Rank Note:

A Taxi rank is available outside of the station, in the lower car park area 

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:

An accessible toilet is available on Platform 1

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Category B1 - Step free access to all platforms. Access to platform 1 via steep ramp. Access to Platform 2/3 via lift

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:30 AM to 12:15 AM
Saturday 5:30 AM to 12:15 AM
Sunday 7:30 AM to 12:00 AM
Staff Help Available Note:

Assistance meeting point at the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 12/3/2022 6:23:29 AM