Lichfield Trent Valley

Address

Lichfield Trent Valley station
Station Approach,
off Burton Road
WS13 6HE

Ticket office

Monday to Friday: 6:00 AM to 7:00 PM
Saturday: 7:00 AM to 4:00 PM
Sunday: Unavailable

General information

Station Operator: WM
Station Code: LTV
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

A Ticket Vending Machine is available on Platform One.

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Lichfield Trent Valley is accredited by the Secure Station Scheme**

Customer Help Points: Yes
Customer Help Points Note:

On platform 3

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Station Buffet Note:

Coffee Corner is located on Platform 1, next to the ticket office.  

Opening hours are:

  • Monday to Friday - 05:45 to 18:30 
  • Saturday -  07:00 to 16:00  

Coffee Corner serves a wide variety of beverages including freshly ground coffee; many varieties of tea; hot chocolate; iced coffee and a good selection of cold drinks. Hot and cold sandwiches and wraps are available along with cakes and other snacks.

Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets and accessible toilets (non-RADAR) are located in the Booking Hall. An entrance key can be requested from staff. The toilet facilities are available: Monday - Saturday 06:00-19:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
Waiting Room: No

Car parking

Car parking: Yes

Station Car Park

Operator: SABA UK
Spaces: 225
Annual Charge: £816.00
Daily Charge: £8.50
Monthly Charge: £102.00
Off Peak Charge: £6.00
Weekly Charge: £32.00
Car Parking Contact Available: No
Phone number: 0330 1235 247
Website: Go to website
Note:

If you require a two day weekend car park ticket and are parking in the Old Burton Road car park (adjacent to platform 2), you must purchase it from the ticket office or the pay and display machines in the main car park (adjacent to platform 1); the ticket vending machine by platform 2 cannot sell these tickets.

Alternatively, e-tickets, including weekend tickets, can be purchased at any time here.

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 20
Type: Stands
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

In the event of engineering the bus/coach will collect from: Station Front

Taxi Rank: Yes
Taxi Rank Note:

City Cars 01543 254999 Dial a Cab 01543 255155 Tonys 01543 411224

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Booking Office Counter Note:

Staff will come out

Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets: No
Accessible Toilets Note: The accessible toilets (non-RADAR) are located in the Booking Hall. An entrance key can be requested from staff. The toilet facilities are available: Monday - Saturday 06:00-19:00. The toilet facilities are not available when the Ticket Office is closed.
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This station has been classified as a step-free access category C station. This means that this station does not have step-free access to any platform. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

A Ticket Vending Machine is located on Platform One.

Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:00 AM to 7:00 PM
Saturday 7:00 AM to 4:00 PM
Staff Help Available Note:

This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 10/4/2022 7:59:25 AM