Knaresborough

Address

Knaresborough station
Station Road
Knaresborough
HG5 9AA

General information

Station Operator: NT
Station Code: KNA
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Northern

Passenger services

Lost Property Contact Available: No
Phone number: 08002006060
Website: Go to website
Ticket Gate: No
Customer Services: 08002006060
Customer Help Points: Yes
Customer Help Points Note:

Lobby

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: No
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Station Buffet Note:

 The Old Ticket Office 

Cafe situated on the station platform

Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 16
Type: Stands
Location: Next to subway access
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

 Pick Up / Drop Off at the service bus stops on High Street close to the traffic lights at the road junction. (Station side for Harrogate, opposite side for York).

Taxi Rank: Yes
Taxi Rank Note:

No, www.traintaxi.co.uk

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:
  • Category B Station
Step free access at this station, but not entirely obstacle free. Step free access to both platforms via short ramps from separate entrances. Step-free access between platforms is via a pedestrian level crossing with hinged, locking gates (controlled by the signaller in the adjacent Signal Box), or a steep route via the street (300m), in places without a pavement. If you are using the level crossing, please allow sufficient time before your train as the gates are locked shut when trains are arriving, departing and when terminating trains from Leeds are shunting from one platform to the other.

To find our more about travelling around this station, please see the 360 map click here

Accessible Taxis: No
Accessible Taxis Note:

You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note: Cards Only - No Cash Accepted
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note: Not suitable for wheelchair users as there are steps leading to the platforms. However, there is step free access from the car park onto the station entrance.
Staff Help Available: No
Assisted Travel:

Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 09/08/2022 11:18:56