Address
Harold Wood station
Gubbins Lane
Harold Wood
RM3 0BL
Ticket office
Monday to Friday:
6:10 AM to 7:40 PM
Saturday:
6:10 AM to 7:40 PM
Sunday:
7:10 AM to 6:30 PM
General information
Station Operator:
XR
Station Code:
HRO
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
Yes
Oyster Validator:
Yes
Smartcard Issued:
No
Smartcard Validaton:
No
Travelcard:
Zone 6
Oyster Comments:
<p>Zone 6 </p>
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Ticket Office Note:
Located in the ticket hall entrance on Gubbins Lane.
Passenger services
Lost Property Contact Available:
Yes
Ticket Gate:
Yes
Customer Services:
Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details)
Customer Help Points:
Yes
Customer Help Points Note:
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Station facilities
ATM Machine:
No
ATM Machine Note:
Located outside the station
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
Yes
Waiting Room:
Yes
Waiting Room Note:
- An accessible, heated waiting room is located on Platform 3.
- Waiting room is open from first to last train.
Car parking
Car parking:
Yes
Spaces:
100
Car Parking Contact Available:
No
Cycling
Cycle Storage Availability:
Yes
Sheltered:
yes
Type:
Stands
Location:
In station car park
Cycle Storage CCTV:
No
Other transport
Location for rail replacement services:
Rail replacement bus services will depart from:
- Gubbins Lane, Bus Stop B, for Westbound services
- Gubbins Lane, Bus Stop A, for Eastbound services
Click here for map
Taxi Rank:
Yes
Taxi Rank Note:
A taxi office is located on Station road next to the stations car park.
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:
An accessible toilet is located on Platform 3. This toilet is operated with a radar key.
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
- Accessibility Category A. This station has step-free access to all platforms
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3&4.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
Accessible ticket machines are located within the ticket hall entrance on Gubbins Lane and at the car park entrance on Station Road.
Impaired Mobility Set Down:
No
Staff Help Available:
Yes
Staff Help Available Note:
Staff are available to assist from the first to last train.
Assisted Travel:
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
The information in this document was generated 28/10/2021 12:05:23