Harold Wood

Address

Harold Wood station
Gubbins Lane
Harold Wood
RM3 0BL

Ticket office

Monday to Friday: 6:10 AM to 7:40 PM
Saturday: 6:10 AM to 7:40 PM
Sunday: 7:10 AM to 6:30 PM

General information

Station Operator: XR
Station Code: HRO
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: No
Travelcard: Zone 6
Oyster Comments: <p>Zone 6 </p>
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

Located in the ticket hall entrance on Gubbins Lane.

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: Yes
Customer Services:

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details)

Customer Help Points: Yes
Customer Help Points Note:

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Station facilities

ATM Machine: No
ATM Machine Note: Located outside the station
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note:

Platform 3

Waiting Room: Yes
Waiting Room Note:
  • An accessible, heated waiting room is located on Platform 3.
  • Waiting room is open from first to last train.

Car parking

Car parking: Yes
Spaces: 100
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Type: Stands
Location:

In station car park

Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Rail replacement bus services will depart from:

  • Gubbins Lane, Bus Stop B, for Westbound services
  • Gubbins Lane, Bus Stop A, for Eastbound services

Click here for map

Taxi Rank: Yes
Taxi Rank Note:

A taxi office is located on Station road next to the stations car park.

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note:

An accessible toilet is located on Platform 3. This toilet is operated with a radar key.

Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:
  • Accessibility Category A. This station has step-free access to all platforms
  • Staff ramp assistance is always available.
  • Accessible seating is available on platforms 3&4.
Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

Accessible ticket machines are located within the ticket hall entrance on Gubbins Lane and at the car park entrance on Station Road.

Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Note: Staff are available to assist from the first to last train.
Assisted Travel: We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

The information in this document was generated 28/10/2021 12:05:23