Harling Road

Address

Harling Road station
Harling Road
Norwich
NR16 2QP

Station details

Alerts

This station is served by a very sparse train service.

The nearest station with a more frequent service is Attleborough or Thetford.

General information

Station Operator: LE
Station Code: HRD
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: No
Smartcard Topup: No
Ticket Machine: No

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points: Yes
Customer Help Points Note:

Help points at this station can be found at the following location(s):

  • Platform 1 (for trains towards Norwich) - Immediately next to the entrance on to this platform, fixed to the grey post beneath the customer information screen
  • Platform 2 (for trains towards Ely, Cambridge, and Peterborough) - At the entrance on to this platform, fixed to the grey post beneath the customer information screen

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes

Station Car Park

Operator: Greater Anglia
Spaces: 6
Car Parking Contact Available: No
Phone number: 0345 600 7245
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 8
Type: Stands
Location:

There is a sheltered cycle parking area with four cycle stands on Platform 2 (for trains towards Ely, Cambridge, and Peterborough), next to the former station buildings.

Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Rail replacement bus services do not serve this station. Customers are advised to use either Attleborough or Thetford stations for rail replacement services.

Taxi Rank: No
Bus Service: No

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: No
Step Free Access: Yes
Step Free Access Note:

This station has step free access to both platforms from the B1111 road, with approximately 30 metres between the two entrances which are either side of the level crossing.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform.

Accessible Taxis: No
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines: No
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Note:

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

  • Board and alight
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By using one of the two Help Points at this station

Assistance meeting point is on the platform.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 19/08/2022 02:27:02