Harwich International station
Ticket buying & collection
Oyster Pre Pay:
Lost Property Contact Available:
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Customer Help Points:
Customer Help Points Note:
Help points available on platforms
Passport Photo Booth
Station Buffet Note:
Limited facilities available in port building
Telephones (Cards & Coins):
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during the opening hours of the station.
Harwich Port Car Park
Car Parking Contact Available:
Cycle Storage Availability:
Within car park and on platform
Cycle Storage CCTV:
Location for rail replacement services:
Replacement transport stop at bus stop (East Dock Road), near sign for Long/Short stay car park. Boat train services depart from behind platform 1
Taxi Rank Note:
Taxi service information available from station information poster.
Bus Service Note:
Plus Bus location
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
This station has step free access to all platforms with lifts available.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
Accessible Ticket Machines:
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Opening Times:
Monday to Sunday Unavailable
Staff Help Available Note:
Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
The information in this document was generated 02/12/2021 09:00:51