Address
Hartlepool station
Station Approach
Hartlepool
TS24 7ED
Ticket office
Monday to Friday:
7:00 AM to 1:30 PM
Saturday:
7:00 AM to 1:30 PM
Sunday:
Unavailable
General information
Station Operator:
NT
Station Code:
HPL
Staffing Level:
fullTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Northern
Ticket Office Note:
On main platform near exit
Accepts cards only
Passenger services
Lost Property Contact Available:
No
Phone number:
08002006060
Ticket Gate:
Yes
Customer Services:
08002006060
Customer Help Points:
No
Customer Help Points Note:
none
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:
These toilets are available during ticket office opening hours using a RADAR Key
Waiting Room:
No
Car parking
Car parking:
Yes
Name:
Station Car Park
Operator:
Local Council - 70 spaces
Spaces:
0
Daily Charge:
£Fee Payable
Car Parking Contact Available:
No
Phone number:
0800 200 6060
Cycling
Cycle Storage Availability:
Yes
Sheltered:
no
Spaces:
8
Type:
Stands
Location:
on platform
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Replacement transport will pick up/drop off at the station front.
Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:
Busline 0871 200 2233
Accessibility
Accessible Booking Office Counter:
No
Accessible Booking Office Counter Note:
staff will come out of the office to assist
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
There is only one platform and no major access difficulties. Step free access from car park to station entrance. Approximately 70 unmarked spaces.
To find our more about travelling around this station, please see the 360 map click here
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:
Step free access from car park to station entrance
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:35 AM to 1:05 PM
Saturday 7:25 AM to 1:55 PM
Sunday Unavailable
Assisted Travel:
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 28/06/2022 08:49:01