Address
Hampstead Heath station
South End Road
Hampstead
NW3 2QD
South End Road
Hampstead
NW3 2QD
Ticket office
Monday to Friday:
7:30 AM to 10:00 AM
Station details
Alerts
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
General information
Station Operator:
LO
Station Code:
HDH
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
Yes
Oyster Validator:
Yes
Smartcard Issued:
No
Smartcard Validaton:
No
Travelcard:
Zone 2
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Ticket Office Note:
Booking hall
Passenger services
Lost Property Contact Available:
No
Phone number:
0845 330 9882
Website:
Go to website
Ticket Gate:
Yes
Customer Services:
0343222123
Customer Help Points:
Yes
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements, ArrivalScreens
Shops:
Yes
Shops Note:
Flower stall
High street shops
Station Buffet:
Yes
Station Buffet Note:
Coffee kiosk on Platform 2 (eastbound)
Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No
Car parking
Car parking:
No
Cycling
Cycle Storage Availability:
Yes
Sheltered:
yes
Spaces:
5
Type:
Stands
Location:
Covered shelter on eastbound platform
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Use Bus stop B in Constantine Road for eastbound services to Camden Road
Use Bus stop D in Pond Street for westbound services to Richmond
Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Booking Office Counter Note:
Ticket office staff provide assistance where possible
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
Lifts from ticket hall to both platforms
Accessible Taxis:
No
Accessible Taxis Note:
contact taxi operator directly
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Staff Help Available:
No
Staff Help Available Opening Times:
Monday to Friday Unavailable
Saturday Unavailable
Sunday Unavailable
Saturday Unavailable
Sunday Unavailable
The information in this document was generated 20/01/2022 20:48:43