Gravesend

Address

Gravesend station
Rathmore Road
Gravesend
DA11 0HP

Ticket office

Monday to Friday: 5:45 AM to 8:00 PM
Saturday: 5:45 AM to 8:00 PM
Sunday: 6:45 AM to 8:00 PM

General information

Station Operator:
SE
Station Code:
GRV
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators:
Ticket Office Note:

On way in to access trains from both sides of station

Passenger services

Lost Property Contact Available:
No
Phone number:
0345 322 7021
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

This station has Secure station accreditation - For more information contact 0345 322 7021

Customer Help Points:
Yes
Customer Help Points Note:

On platform

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Shops Note:

newspapers

Station Buffet:
Yes
Station Buffet Note:

Coffee shop platform 0 and Selecta vending machines on platform 0 & 2

Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

Platform 0 & 2- Available during staffing hours

Waiting Room:
No
Waiting Room Note:

Heated waiting room on platform 0 Only available when staff present

Car parking

Car parking:
Yes

Station Car Park

Operator:
APCOA Parking
Spaces:
94
Annual Charge:
£1,213.00
Daily Charge:
£7.10
Monthly Charge:
£113.20
Six Monthly Charge:
£676.50
Three Monthly Charge:
£338.70
Weekly Charge:
£32.20
Car Parking Contact Available:
No
Phone number:
0330 333 9232
Website:
Go to website
Note:

From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
280
Type:
Lockers,Racks
Location:

both sides of station

Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Clive Road

Taxi Rank:
Yes
Taxi Rank Note:

side of station in Roathmoor Road

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Booking Office Counter Note:

Counters can be raised or lowered to suit all customers

Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

Public telephones are not wheelchair accessible

Accessible Toilets:
Yes
Accessible Toilets Note:

platform 0&2- Available during staffing hours

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Category A. This station has step free access to all platforms - Direct step free access to Platform 0 for services  towards London via the main entrance on Rathmore Road. Direct step free access to Platform 2 for services away from London via the side entrance on Clive Road. Direct step free access to Platform 1 from Platform 0. All platforms and interchange via lifts or steps from the station overbridge.

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis are available to book

Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

in the booking hall on Platform 0 entrance.

Impaired Mobility Set Down:
Yes
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Sunday 24 hours
Assisted Travel:

Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes.  The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed,  the ticket office or you can use the help point.

The information in this document was generated 12/8/2023 7:16:03 AM