Passenger Information Systems:
Telephones (Cards & Coins):
Waiting Room Note:
There are unheated shelters on both platforms
Accessible Booking Office Counter:
Accessible Public Telephones:
Accessible Toilets Note:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
This is a Category B3 station: Step - free access via long and steep ramp (over 400m and over 1:10 gradient) to plaform 2 (to Tonbridge). Steps to platfrom 1 (to Redhill).
Assistance Meeting Point is at the station entrance.
This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
Accessible Ticket Machines:
Accessible Ticket Machines Note:
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in the car park
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday Unavailable
Staff Help Available Note:
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are not usually available, however on-train staff are available to assist you on and off some services.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.