Finchley Road & Frognal Details

Address

Finchley Road & Frognal station
Finchley Road
West Hampstead
NW3 6EP

Ticket office

Monday to Friday: 7:30 AM to 10:00 AM

Station details

Alerts

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

General information

Station Operator: LO

Station Code: FNY

Staffing Level: partTime

CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: Yes

Oyster Validator: Yes

Smartcard Issued: No

Smartcard Validaton: No

Travelcard: Zone 2

Oyster Topup: Yes

Prepurchase Collection: Yes

Smartcard Topup: No

Ticket Machine: Yes

Penalty Fares: Applicable Operators: London Overground

Ticket Office Note:

Booking hall

Passenger services

Lost Property Contact Available: No

Phone number: 0845 330 9882

Website: Go to website

Ticket Gate: No

Customer Services:

0343222123

Customer Help Points: Yes

Station facilities

ATM Machine: No

Baby Change: No

Seated Area: Yes

Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens

Shops: No

Station Buffet: No

Telephones (Cards & Coins): Yes

Toilets: No

Waiting Room: No

Car parking

Car parking: No

Cycling

Cycle Storage Availability: No

Sheltered: no

Spaces: 0

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Use Bus stop FN in Canfield Gardens for eastbound services to Camden Road

Use Bus stop FP in Broadhurst Gardens for westbound services to Richmond

Taxi Rank: No

Bus Service: Yes

Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No

Accessible Booking Office Counter Note:

Ticket office staff provide assistance where possible

Accessible Public Telephones: No

Accessible Toilets: No

Induction Loop: Yes

Wheelchairs Available: No

Ramp For Train Access: No

Step Free Access: No

Step Free Access Note:

Only ticket office has step-free access from street.

Accessible Taxis: No

Accessible Taxis Note:

contact taxi operator directly

Accessible Ticket Machines: Yes

Impaired Mobility Set Down: No

Staff Help Available: No

Staff Help Available Opening Times: Monday to Friday Unavailable
Saturday Unavailable
Sunday Unavailable

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

The information in this document was generated 01/07/2022 02:06:06