Oyster Pre Pay:
Pre-loaded oyster card are no longer available from the ticket office.
Applicable Operators: Southeastern
Ticket Office Note:
On way in to access trains
Lost Property Contact Available:
0345 322 7021
This station has Secure station accreditation - For more information contact 0345 322 7021
Customer Help Points:
Customer Help Points Note:
Passenger Information Systems:
DepartureScreens, Announcements, ArrivalScreens
Telephones (Cards & Coins):
Accessible Booking Office Counter:
Accessible Booking Office Counter Note:
There are standing height and wheelchair height ticket counters available.
Accessible Public Telephones:
Accessible Public Telephones Note:
Public telephones are not wheelchair accessible
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs from booking hall.
Accessible Taxis Note:
Accessible taxis are available to book
Accessible Ticket Machines:
Accessible Ticket Machines Note:
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 7:00 AM to 5:00 PM
Staff Help Available Note:
This station is not continuously staffed please see staffing times for details of when staff are available.
Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 6 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. There are no staff on the trains that call at this station that can assist.