Address
Chepstow station
Station Road
Chepstow
NP16 5PD
Station Road
Chepstow
NP16 5PD
Ticket office
Monday:
7:00 AM to 12:00 PM
Tuesday:
7:00 AM to 12:00 PM
Wednesday:
7:00 AM to 12:00 PM
Thursday:
7:00 AM to 12:00 PM
Friday:
7:00 AM to 12:00 PM
General information
Station Operator:
AW
Station Code:
CPW
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Passenger services
Lost Property Contact Available:
Yes
Phone number:
03333 211 202
Website:
Go to website
Ticket Gate:
No
Customer Services:
Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Customer Help Points:
Yes
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens
Shops:
No
Station Buffet:
Yes
Station Buffet Note:
Café
Telephones (Cards & Coins):
No
Toilets:
Yes
Waiting Room:
No
Car parking
Car parking:
Yes
Name:
Chepstow Station Car Park
Operator:
Transport for Wales
Spaces:
11
Car Parking Contact Available:
No
Phone number:
03333 211 202
Website:
Go to website
Cycling
Cycle Storage Availability:
No
Sheltered:
no
Spaces:
0
Cycle Storage CCTV:
No
Other transport
Location for rail replacement services:
Rail replacement services depart from the station entrance, unless otherwise stated on the station poster boards.
Taxi Rank:
Yes
Taxi Rank Note:
There is a taxi rank outside the front of the station.
Bus Service:
No
Accessibility
Accessible Booking Office Counter:
No
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:
Category B3
Step free access is available to Platform 1 (to Gloucester). Platform 2 (for Newport) is only accessible via a footbridge. For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
The ticket machine takes debit and credit cards only.
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:
Set down and pick up outside the station entrance.
Staff Help Available:
Yes
Staff Help Available Note:
No platform staff available. Assistance is provided by the Conductor on the train.
The information in this document was generated 27/02/2021 13:30:53