Monday to Friday:
5:50 AM to 8:00 PM
5:50 AM to 7:30 PM
8:00 AM to 7:30 PM
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: Great Western Railway
Ticket Office Note:
In ticket hall
Lost Property Contact Available:
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Customer Help Points:
Passenger Information Systems:
Telephones (Cards & Coins):
Station Car Park
APCOA Parking (UK) Limited
Three Monthly Charge:
Car Parking Contact Available:
0345 165 2030
Cycle Storage Availability:
Disused platform and north car park.
Cycle Storage CCTV:
Location for rail replacement services:
Short stay car park - terminating & starting services. Bus Stops in Bus Turning Area - through services.
Taxi Rank Note:
Taxi Rank: Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Booking Office Counter Note:
Low-level accessible counter is available induction loop fitted to the law level counter.
Accessible Public Telephones:
Accessible Public Telephones Note:
Public telephones are accessible
Accessible Toilets Note:
The radar key is available from station staff.
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step-free category A station - This station has step-free access to all platforms via the lifts. Please use the main station entrance and car park accessible from Cocklebury Road. Note: there is no step-free access from the north-side station car park adjacent to Hathaway Retail Park.
Accessible Taxis Note:
Accessible taxis are available
Accessible Ticket Machines:
Accessible Ticket Machines Note:
Accessible ticket machines are located at the station entrance by the ticket office.
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
Set- Down / Pick up Points are available at the station entrance
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 5:30 AM to 10:00 PM
Saturday 5:30 AM to 10:00 PM
Sunday 7:00 AM to 10:00 PM
Staff Help Available Note:
Meeting point: Ticket office.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 06/07/2022 11:07:21