Coventry

Address

Coventry station
Station Square
Coventry
CV1 2GT

Ticket office

Monday to Friday: 5:15 AM to 9:30 PM
Saturday: 5:30 AM to 8:45 PM
Sunday: 7:30 AM to 9:30 PM

General information

Station Operator: VT
Station Code: COV
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: West Midlands Trains
Ticket Office Note: Ticket machines can be found in the booking hall

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: Yes
Customer Services:

Monday to Sunday 06:00 - 21:00

Available from customer service offices, located on platform 1 and 3.

Customer Help Points: Yes

Station facilities

ATM Machine: Yes
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: Yes
Shops Note:

Starbucks, M&S Simply Foods, WHSmiths and The Pumpkin Cafe

Station Buffet: Yes
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note:

Toilets are located on Platforms 1 and 2/3

Toilet opening hours - Monday to Friday:05.15 -01.30, Saturday: 05.30 - 12.30, Sunday: 07.30 - 01.30

An accessible toilet is available on platform 1, accessed using a RADAR key.

Waiting Room: Yes
Waiting Room Note:

Unheated seating areas available on the concourse on all platforms and with 7 waiting rooms around the station.

Car parking

Car parking: Yes

Multi Storey (Car Park 1)

Operator: Avanti West Coast
Spaces: 336
Annual Charge: £1200.00
Daily Charge: £12.00
Monthly Charge: £132.00
Three Monthly Charge: £374.00
Car Parking Contact Available: No
Website: Go to website
Note:

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website

Different rates apply to non rail users, please speak to a member of staff.

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 120
Type: Compound
Location:

Cycle Hub off main concourse 144 spaces

59 cycle hoops at the end of platform 1 , 2x spaces per hoop = 118 spaces

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Rail replacement coach services can be found in the multi-storey car park

Taxi Rank: Yes
Taxi Rank Note:

Outside station front 

Bus Service: No

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note:

Yes , Located on platform 1 , these toilets are operated with a radar key

Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Category A - This station has step-free access to all platforms / the platform

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Staff Help Available: Yes
Staff Help Available Opening Times: Monday 5:00 AM to 2:00 AM
Tuesday 5:00 AM to 2:00 AM
Wednesday 5:00 AM to 2:00 AM
Thursday 5:00 AM to 2:00 AM
Friday 5:00 AM to 2:00 AM
Saturday 5:00 AM to 1:00 AM
Sunday 7:15 AM to 2:00 AM
Staff Help Available Note:

Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Assistance Meeting Point: Customer service office on Platform 1. ​​​​​​​

The information in this document was generated 10/4/2022 6:50:06 AM