Conwy

Address

Conwy station
Rosemary Lane
Conwy
LL32 8LD

General information

Station Operator: AW
Station Code: CNW
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: No
Smartcard Topup: No
Ticket Machine: No

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: No
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, ArrivalScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes
Operator: Conwy County Borough
Spaces: 25
Car Parking Contact Available: No
Phone number: 01492 574 000
Website: Go to website

Cycling

Cycle Storage Availability: No
Sheltered: no
Spaces: 0
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

At the bus stop on the main road outside station

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Bus stops are next to the station.

Services run apx 06:00 to 23:00 on Mondays to Saturdays and 08:00 to 22:00 on Sundays.

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Category B2

Separate step-free access to each platform: Platform 1 (to Chester) available from Market Place car park, itself accessible via roadway ramp from Rosemary Lane. Step-free access to Platform 2 (to Holyhead) is possible via Twr Llewelyn off the Morfa Bach car park, which has a steep incline and uneven surface in places. Step-free access between platforms is only possible by taking a 400m route via Twr Llewelyn to Morfa Bach car park, a subway and partially cobbled path onto Rose Hill Street. Platform 2 is also accessible via a staircase adjacent to Rosemary Terrace on Rosemary Lane.

​​​​​​​For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.

Accessible Taxis: No
Accessible Ticket Machines: No
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Note: No platform staff available. Assistance is provided by the Conductor on the train.

The information in this document was generated 21/09/2021 20:01:57