Claygate

Address

Claygate station
The Parade
Claygate
KT10 0PB

Ticket office

Monday to Friday: 6:20 AM to 1:00 PM
Saturday: 8:00 AM to 1:00 PM
Sunday: Unavailable

General information

Station Operator: SW
Station Code: CLG
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: South Western Railway
Ticket Office Note:

On Platform 2, near to the ticket office

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services: Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points: Yes
Customer Help Points Note:

Customer Help points are located on every platform

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located on Platform 2. The National key toilets are located just off Platform 2; these toilets are operated by a radar key.
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Spaces: 144
Annual Charge: £777.00
Daily Charge: £5.70
Monthly Charge: £84.00
Off Peak Charge: £2.00
Three Monthly Charge: £252.00
Weekly Charge: £27.30
Car Parking Contact Available: No
Website: Go to website
Note:

Off Peak from 1030 Monday to Friday

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 24
Type: Wheel Racks
Location:

Platform 2

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

To Surbiton: Hare Lane Bus Stop outside Boots

To Guildford: Hare Lane Bus Stop opposite Somerfield

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable formatĀ here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note: The National key toilets are located just off Platform 2; these toilets are operated by a radar key.
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Step-free category B Station - Level access to both platforms via separate entrances. Step-free access between platforms is possible via the street using Hare Lane (645m min).

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down: No
Staff Help Available: No
Assisted Travel: Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives.

The information in this document was generated 11/05/2021 04:03:23